Technical Support Specialist
2 weeks ago
Technical Support Specialist Job Opening
RightClick, a leading provider of information technology services, is in search of a Technical Support Specialist. This role is essential for assisting clients with their technical challenges, ensuring optimal functionality of their systems, and facilitating necessary upgrades or repairs.
Key Responsibilities:
- Provide prompt and effective technical assistance through multiple communication channels
- Guide clients in the installation and configuration of products
- Execute maintenance and repair tasks as required
- Organize and conduct educational sessions for clients
Qualifications:
- Bachelor's degree in computer science or a related discipline is preferred
- At least 2 years of experience in a technical support role
- Strong skills in diagnosing hardware, software, and network issues
- Knowledge of various operating systems and troubleshooting tools
At RightClick, we prioritize diversity and inclusivity in our workplace. We welcome candidates from all backgrounds to join our vibrant team.
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