Technical Support Specialist

2 weeks ago


Stamford, Connecticut, United States RightClick Full time

Technical Support Specialist Job Opening

RightClick, a leading provider of information technology services, is in search of a Technical Support Specialist. This role is essential for assisting clients with their technical challenges, ensuring optimal functionality of their systems, and facilitating necessary upgrades or repairs.

Key Responsibilities:

  • Provide prompt and effective technical assistance through multiple communication channels
  • Guide clients in the installation and configuration of products
  • Execute maintenance and repair tasks as required
  • Organize and conduct educational sessions for clients

Qualifications:

  • Bachelor's degree in computer science or a related discipline is preferred
  • At least 2 years of experience in a technical support role
  • Strong skills in diagnosing hardware, software, and network issues
  • Knowledge of various operating systems and troubleshooting tools

At RightClick, we prioritize diversity and inclusivity in our workplace. We welcome candidates from all backgrounds to join our vibrant team.



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