Commercial Insurance Client Manager

2 weeks ago


Orland Park, Illinois, United States Southpoint Insurance Agency Inc Full time
Job Overview

Southpoint Insurance Agency Inc is seeking a dedicated professional to oversee our commercial insurance accounts. Our agency is committed to providing outstanding service and fostering strong relationships with our clients.


What We Offer

Competitive Annual Salary with Bonus Potential

Comprehensive Health Coverage

Dental and Vision Insurance

Retirement Savings Plan

Flexible Work Schedule

Generous Paid Time Off

Opportunities for Professional Development

Team Building Activities

Holiday Celebrations

Summer Work Hours


Key Responsibilities

  • Client Relations: Act as the main contact for commercial clients, handling inquiries, policy modifications, and claims with efficiency.
  • Policy Evaluation: Review current policies, pinpoint coverage deficiencies, and suggest appropriate insurance options.
  • Risk Evaluation: Perform risk assessments for client businesses and recommend necessary coverage adjustments.
  • Policy Renewals: Oversee the renewal process, ensuring seamless transitions and proactive client communication.
  • Documentation Management: Keep precise records of client interactions, policy specifics, and correspondence in line with industry standards.
  • Account Development: Identify and pursue opportunities to enhance client coverage and advise on additional insurance offerings.
  • Relationship Building: Foster strong connections with clients to improve satisfaction and retention rates.

Qualifications

  • Licensure: A valid Illinois Property & Casualty insurance license is required.
  • Experience: A minimum of 3 years in commercial insurance account management or a related area is preferred.
  • Customer Service Orientation: A strong commitment to providing exceptional service to clients.
  • Communication Proficiency: Excellent verbal and written communication skills for effective interaction with clients and colleagues.
  • Organizational Skills: Strong attention to detail and the ability to manage multiple priorities.
  • Team Collaboration: Ability to work effectively within a diverse team environment.
  • Industry Acumen: Knowledge of commercial insurance products and practices.


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