Technical Support Specialist

1 day ago


Columbus, Ohio, United States Virtual Full time
Key Role in Central Ohio

A seasoned Technical Support Specialist is sought by a Virtual client in Columbus, Ohio to support their expanding client base in the region.

This unique opportunity allows you to be a primary point of contact for end customers experiencing technical issues. A successful candidate will possess exceptional troubleshooting skills for Windows, network, and server problems, both remotely and on-site at client locations.

Detailed Requirements:
  • Windows AD, DNS, and DHCP expertise
  • In-depth understanding of LAN/WAN infrastructure and experience resolving network issues
  • Proficiency in installing, configuring, and supporting Windows and compatible applications
  • Ability to work flexible hours, including occasional night and weekend shifts
  • Extensive experience with Windows Desktop troubleshooting and support
  • Knowledge of Anti-Virus software and virus/malware removal techniques
  • Familiarity with Microsoft 365
  • Experience with Windows Server installation and configuration

The ideal candidate will have outstanding customer service and communication skills, ensuring high levels of customer satisfaction and uptime.

Estimated Salary: $65,000 - $85,000 per year, depending on experience



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