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Director, Strategic Partnerships and Business Development
2 months ago
Company Overview
ServiceNow is a global market leader in the enterprise software industry, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.
Job Summary
We are seeking an experienced Director to lead our go-to-market ISV partnerships globally. As a key member of our team, you will be responsible for leading a team of Associate Business Development Partner Managers, coaching them to bring in new strategic ISV partnerships, and building a partnership lifecycle process with ServiceNow's Partner Relational Management Tool.
Key Responsibilities
- Lead and grow our go-to-market ISV partnerships globally, driving revenue growth and expanding our customer base.
- Lead a team of Associate Business Development Partner Managers, providing guidance and support to ensure they meet their targets and deliver high-quality results.
- Develop and execute a strategic plan to identify, pursue, and close new ISV partnerships, leveraging your expertise in software industry domain and complex ISV technology solutions.
- Build and maintain relationships with senior executives and partners, driving cross-functional programs and processes to achieve business objectives.
- Collaborate with internal functional leaders to drive action and build world-class execution capability, ensuring seamless integration with our go-to-market functions.
- Develop and maintain activity and performance reports and dashboards to track progress and identify areas for improvement.
Requirements
- 10+ years of work experience in ISV partnerships or business development, with a proven track record of success in driving revenue growth and expanding customer base.
- 2+ years of experience as a manager, with a strong background in leading high-performing teams and developing talent.
- Software industry domain expertise, with a deep understanding of complex ISV technology solutions and opportunities.
- Strong technical expertise to quickly understand ServiceNow core solutions and identify whitespace fit for an ISV partnership.
- Strategic thinker with a strong ability to execute, ideally with experience driving cross-functional programs or processes.
- Effective communicator, able to convey complex ideas in a clear and concise manner, both verbally and in writing.
- Self-starter who enjoys working in a fast-paced, collaborative, and high-growth environment.
- Strong team player with a willingness to travel at least 20%.
