Guest Experience Ambassador

5 days ago


Norfolk, Virginia, United States Marriott International Inc Full time

Job Summary:

As a Guest Experience Expert at Marriott International Inc, you will be responsible for creating unforgettable experiences for our guests from arrival to departure. You will be the face of our hotel, ensuring that every interaction is personalized, warm, and memorable.

Key Responsibilities:

  • Deliver exceptional guest service, anticipating and exceeding guest expectations
  • Process operational needs, address guest requests, and complete reports in a timely and efficient manner
  • Share knowledge of the local area and recommend activities and services to enhance the guest experience
  • Work collaboratively with colleagues to ensure seamless guest transitions and resolve any issues that may arise
  • Maintain a safe and clean work environment, adhering to company policies and procedures

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree in hospitality or related field preferred

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

  • Guest Service Agent

    7 days ago


    Norfolk, Virginia, United States Charter Senior Living Full time

    Job Summary:As a Guest Service Agent at Charter Senior Living, you will be the face of our hotel, representing our brand and providing exceptional customer service to our guests. Your primary responsibility will be to ensure a seamless and enjoyable stay for our guests, from check-in to check-out.Key Responsibilities:Guest Registration and Room Assignment:...


  • Norfolk, Virginia, United States Spectra Experience Full time

    Oak View GroupOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...


  • Norfolk, Virginia, United States Marriott International Inc Full time

    Guest Experience Expert - Front DeskAt Marriott International, we pride ourselves on delivering exceptional service that creates lasting memories for our guests. Our Guest Experience Experts play a crucial role in ensuring that every guest feels welcomed and valued from the moment they arrive until their departure.Position OverviewAs a Guest Experience...


  • Norfolk, Virginia, United States Marriott International Inc Full time

    Guest Experience Expert - Front DeskAt Marriott International, we pride ourselves on creating unforgettable experiences for our guests. As a vital member of our team, you will play a key role in ensuring that every guest's arrival and departure is memorable.Position OverviewAs a Guest Experience Expert, you will be responsible for delivering exceptional...


  • Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • Guest Room Specialist

    2 weeks ago


    Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

    Position Overview:As a vital member of our hospitality team, you will be responsible for ensuring that all guest accommodations are impeccably maintained and reflect our commitment to excellence.Key Responsibilities:As a Guest Room Specialist, your duties will include:Room Maintenance: Thoroughly clean and supply all assigned guest rooms, paying special...


  • Norfolk, Virginia, United States Prayosha Group - Fuddruckers & Tropical Smoothie Cafe Full time

    About the RoleFuddruckers, a part of the Prayosha Group, is seeking a highly motivated and customer-focused Guest Service Ambassador to join our team. As a Guest Service Ambassador, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our guests, and contributing to the success of our restaurant.Key...


  • Norfolk, Virginia, United States LTD Hospitality Group Full time

    Position OverviewLTD Hospitality Group is in search of enthusiastic individuals who possess a strong understanding of efficient hotel management. Our ideal candidates should demonstrate a genuine passion for the hospitality sector, inspiring both guests and team members to create an outstanding experience.If you are seeking a dynamic career with limitless...


  • Norfolk, Virginia, United States Marriott International Inc Full time

    Guest Experience Expert - Front DeskAs a key member of our team, you will be instrumental in crafting unforgettable experiences for our guests. Your role will encompass a variety of responsibilities aimed at ensuring a seamless arrival and departure process.Position OverviewFirst impressions matter greatly in the hospitality industry. We strive to create...


  • Norfolk, Virginia, United States LTD Hospitality Full time

    Position OverviewThe Front Desk Associate plays a crucial role in ensuring a positive experience for our guests at LTD Hospitality Group. This position requires a keen attention to detail, strong organizational skills, and the ability to manage multiple tasks while maintaining a friendly demeanor.Key ResponsibilitiesDeliver exceptional service to all guests,...

  • Guest Room Specialist

    2 weeks ago


    Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

    Position Overview:As a vital member of our team, you will be responsible for maintaining the cleanliness and organization of guest accommodations, ensuring a welcoming environment for all visitors.Key Responsibilities:Understand Your Role: Complete necessary training and possess a clear understanding of job expectations.Adhere to Standards: Familiarize...


  • Norfolk, Virginia, United States LTD Hospitality Full time

    Position OverviewIf you are seeking a rewarding career with ample opportunities for growth within a dynamic hospitality organization, we have an exciting opportunity for you as a Front Desk Associate. The ideal candidate will demonstrate exceptional attention to detail, possess excellent memory and follow-up skills, and be adept at multitasking while...


  • Norfolk, Virginia, United States Harmony Hospitality Full time

    Position OverviewLocationHarmony Hospitality - Housekeeping DivisionRole SummaryThe Housekeeping Attendant plays a crucial role in ensuring guest satisfaction by maintaining the cleanliness and orderliness of guest rooms and common areas. This position is vital for upholding the high standards of cleanliness and presentation expected by our guests and...


  • Norfolk, Virginia, United States Wyndham Garden Norfolk Downtown Full time

    Position OverviewYOUR NEXT OPPORTUNITY AWAITSCareers at Wyndham Garden Norfolk DowntownExceptional Talent + Premier HospitalityWe adopt a proactive, hands-on strategy to hotel management. Our team possesses extensive expertise across all facets of hospitality management.Core Values: Team First, Take Responsibility, Relationship Driven, Professionalism,...


  • Norfolk, Virginia, United States Charter Senior Living Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Charter Senior Living. As a Guest Service Representative, you will be the primary point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister guests and assign rooms,...


  • Norfolk, Virginia, United States LTD Hospitality Full time

    Position OverviewIf you are seeking a rewarding career with limitless potential within LTD's expanding portfolio of properties, we have an immediate opportunity for you as a Front Desk Associate. The ideal candidate will possess a keen attention to detail, outstanding memory and follow-up skills, and the ability to manage multiple tasks while maintaining a...


  • Norfolk, Virginia, United States Photogenic Full time

    About PhotogenicSince 2001, Photogenic has been a leading provider of unique souvenir photography solutions.As the Souvenir Division of Cherry Hill Programs, our team brings magic to every experience by capturing moments that last a lifetime.We partner with retail locations, tourist attractions, and destinations across North America to create millions of...

  • Tru by Hilton

    1 week ago


    Norfolk, Virginia, United States Harmony Hospitality Full time

    Position OverviewLocationHarmony Hospitality - Norfolk, VARole SummaryThe Guest Room Specialist plays a crucial role in maintaining the cleanliness and presentation of guest accommodations and public areas. This position is essential for ensuring that guests experience the highest standards of cleanliness and comfort during their stay.Key...


  • Norfolk, Virginia, United States Global Partners Full time

    Job Description:We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Global Partners. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Customer Service: Greet guests and provide a...


  • Norfolk, Virginia, United States Concord Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Concord Hospitality. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest satisfaction and product quality standards are met.Key ResponsibilitiesGuest ServiceMaintain a customer-centric approach to hotel...