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Sales Account Manager

2 months ago

Davenport, Iowa, United States Twin State Technical Services LTD Full time
Job Overview

Position Summary:

Twin State Technical Services LTD is on the lookout for a dedicated and experienced Account Executive to enhance our dynamic sales team. In this role, you will be responsible for promoting our extensive range of enterprise-level technology solutions while ensuring exceptional service delivery to our clients. Your expertise will be crucial in identifying and pursuing new sales opportunities within the mid-market and enterprise sectors across diverse industries, while also nurturing strong relationships with both clients and manufacturer representatives.

At Twin State Technical Services, we pride ourselves on being a family-oriented, fast-paced group of tech professionals. With over 25 years of experience serving various industries, we offer our employees a supportive environment that fosters growth through stability, paid professional development, comprehensive insurance benefits, and a positive workplace culture.

We have been recognized as the "Best Cybersecurity Company of the Region" and "Best IT Support Company of the Region" for three consecutive years, as voted by the Quad Cities Business Journal subscribers. Our skilled engineers provide outstanding support, safeguarding businesses against evolving cyber threats and enabling them to concentrate on growth and productivity. We value teamwork, innovation, and a commitment to delivering optimal solutions for our clients.

If you thrive in a collaborative environment alongside other talented IT professionals, this opportunity may be a perfect fit for you.

Key Responsibilities

Account Management:

  • Position Managed Services, Professional Services, and Technology Practices to align with customer needs and establish trust.
  • Maintain a proactive understanding of the IT landscape and competitive dynamics.
  • Effectively communicate competitive advantages to deliver value to clients.
  • Ensure seamless coordination and support between account teams and technical resources.
  • Demonstrate knowledge of systems development related to hardware and software products.
  • Build relationships across all organizational levels, from technical implementers to CTO/CIO.
  • Collaborate with the Inside Sales Team to ensure accurate quote provision and order processing, while working with engineering to scope projects effectively.
  • Provide comprehensive customer technology roadmaps and collaborate with Marketing and Inside Sales to identify new sales opportunities through various methods, including cold calling and in-person meetings.
  • Develop a pipeline of new opportunities while closing existing ones.
  • Identify and create business needs with senior executive decision-makers.
  • Develop a detailed territory plan and individual account strategies for effective penetration.
  • Gain a thorough understanding of each account's industry and business.
  • Maintain accurate and timely forecasts using Hubspot.
  • Perform additional duties as assigned.

Strategic Planning

  • Participate in monthly and quarterly account planning sessions with strategic manufacturing partners.
  • Present Quarterly Business Reviews (QBR) to the VP of Sales, addressing past performance, current expectations, pipeline analysis, key wins, and personal improvement goals.
  • Foster partnerships with vendor sales representatives to optimize joint selling opportunities within the territory and utilize quarterly forecasting and pipeline management to drive sales growth.

Qualifications:

  • Bachelor's Degree in business, technology, or a related field is required.
  • A minimum of 5 years of experience in a technology company, Value-Added Reseller, or Original Equipment Manufacturer is essential.
  • Proven experience selling to C-level executives and enterprise technical solutions.
  • A strong aptitude for learning technology.
  • Experience with formal consultative sales methodologies is preferred.
  • Excellent organizational, verbal, written communication, and customer service skills.
  • Ability to clearly articulate and demonstrate the value proposition.
  • Exceptional follow-through skills and personal drive are essential.
  • Proficiency in Microsoft Word, Excel, and PowerPoint is required.
  • Experience with Solution Selling Sales Training is a plus.