Corporate Receptionist

19 hours ago


New York, New York, United States Compass Group Careers Full time
Job Summary

The Corporate Receptionist provides exceptional service to VIP visitors, creating a positive and memorable experience. This role involves escorting high-level visitors from the lobby to conference rooms, ensuring a seamless and professional interaction.

Key Responsibilities
  • Escort VIP visitors from the lobby to conference rooms, maintaining a high level of professionalism and courtesy.
  • Verify visitor identity and create personalized bios for each guest.
  • Manage incoming VIP visitors, tracking their arrival and departure times.
  • Coordinate meeting room bookings, utilizing the reservation system to maximize space utilization.
  • Handle switchboard calls, direct calls, and manage message receipt and delivery.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
Requirements
  • Associates degree or equivalent professional experience in client-facing roles.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in office technology and equipment, with the ability to learn new systems and software.
  • Punctuality, dependability, and a commitment to excellence in all aspects of the role.
Preferred Qualifications
  • Experience in 5-star hotels or luxury retail environments.
  • Strong computer skills and knowledge of office technology and equipment.
  • Ability to communicate effectively and guide a team.
  • Experience in customer service, with a focus on delivering exceptional guest experiences.
Benefits
  • Medical, dental, and vision insurance.
  • Life insurance and AD.
  • Disability insurance.
  • Retirement plan.
  • Paid time off.
  • Holiday time off.
  • Associate shopping program.
  • Health and wellness programs.
  • Discount marketplace.
  • Pet insurance.
  • Commuter benefits.
  • Employee assistance program.
  • Flexible spending accounts.


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