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Director of Regional Operations
7 days ago
Overview: The Regional Operations Director is accountable to the Vice President of Operations and is tasked with ensuring the effective management of a designated region within a specific market, supervising numerous ENT specialists and facilities. This position entails providing strategic leadership, guidance, and coordination of medical office functions within the region, with an emphasis on operational efficiency, customer satisfaction, patient care, financial outcomes, physician and client relations, strategic execution, and workforce management.
Key Responsibilities:
Financial and Operational Management
- Assisting in the preparation of the annual budget in collaboration with operational, clinical, finance, and accounting teams.
- Formulating and proposing corporate policies and procedures.
- Executing and overseeing internal company processes to guarantee effective operations.
- Managing market office expenditures.
- Participating in care center meetings to address operational challenges and communicate company strategies.
- Monitoring business metrics and financial performance indicators.
- Collaborating with internal departments to meet divisional objectives.
- Supporting the establishment of new physician offices and acquisitions.
- Ensuring compliance with risk management objectives in care centers.
Physician Relationship Management
- Coordinating contract negotiation processes with legal, clinical, and operational leadership.
- Regularly meeting with physicians to address concerns and foster relationships.
- Acting as a liaison to uphold company culture within care centers.
Workforce Management
- Recruiting, training, and evaluating Care Center managers and staff.
- Developing a pipeline of effective leadership talent.
- Directing the recruitment strategy for the region.
Qualifications:
- A minimum of 5 years of experience managing multiple locations in a service-oriented healthcare organization.
- Bachelor's Degree with over 10 years of experience in physician practice or healthcare management; a Master's Degree is preferred.
AAP/EEO Statement
Equal employment opportunities are provided based on qualifications and job-related abilities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or other protected characteristics. Reasonable accommodations are made for qualified individuals with known disabilities.
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