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Regional Operations Director

2 months ago

Boca Raton, Florida, United States Florida ENT Associates Full time
Job Summary

Florida ENT Associates is seeking a highly skilled Regional Operations Director to oversee the success of our assigned region within a defined market. This individual will provide leadership, direction, and administration of medical office activities within the region, ensuring effective and efficient operations in line with company standards.

Key Responsibilities
  • Financial and Operational Management
    • Assist in preparing annual budgets in coordination with operational and clinical leadership, finance, and accounting teams.
    • Participate in the development and recommendation of corporate policies and procedures.
    • Implement and monitor internal company processes and standard work tools to ensure effective operations.
    • Monitor and manage controllable office expenses within the defined market.
  • Physician Relationship Management
    • Coordinate contract negotiation and renegotiation processes with legal, clinical, and operations leadership.
    • Meet regularly with physicians to identify projected changes in service requirements, address expectations and issues, and build relationships.
    • Act as a liaison to ensure a strong sense of company culture within the care centers.
  • People Management
    • Recruit, train, develop, and evaluate Care Center managers/supervisors and employees in line with budgets and customer/patient service levels.
    • Work with Senior Ops leadership and Human Resources to develop a pipeline of effective leadership at the facility level.
    • Direct recruiting strategy for the assigned region to fulfill needs for short, mid, and long-term success and market development.
Qualifications
  • 5 years of experience managing multiple locations at a regional level, preferably in a service-oriented healthcare organization.
  • Bachelor's Degree from a four-year college or university and 10+ years of experience in physician practice management or healthcare management with extensive physician interface.
  • Master's Degree in a health-related field strongly preferred, or equivalent combination of education and experience.
Equal Employment Opportunity

Florida ENT Associates is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and do not discriminate based on race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity, or any other characteristic protected by law.