Quality Control Manager, Food Safety

2 weeks ago

Buffalo, New York, United States US Foods, Inc. Full time

KEY RESPONSIBILITIES:

Oversee the internal quality auditing process for the facility and ensure the effectiveness of corrective and preventive action strategies within the framework of the plant's Quality Management System.

Act as the HACCP Coordinator, responsible for managing product recalls.

Lead on-site product risk assessments and develop risk management plans.

Participate in site leadership meetings to report on and promote continuous improvement in sanitation, food safety, quality, and preventive maintenance.

Enforce production halts to maintain food safety and quality standards.

Ensure compliance with regulatory requirements set by USDA, FDA, and local authorities, serving as the primary liaison with these agencies.

Design and implement site-specific programs for Good Manufacturing Practices (GMPs), Sanitation Standard Operating Procedures (SSOPs), and allergen control.

Develop and deliver tailored training programs for staff.

Manage HACCP and SSOP validation and verification processes.

Coordinate with contracted third-party laboratories to develop necessary bacteria and quality testing protocols.

Prepare for third-party audits and conduct supplier audits as required.

Ensure sanitation standards are upheld throughout all areas of the facility.


Collaborate with management, sales, and customers to understand and mitigate product returns and complaints, implementing suitable corrective measures.

Maintain vendor relationships to ensure compliance with food safety and raw material specifications.

Oversee labeling compliance with USDA/FDA regulations.

Ensure comprehensive data collection and analysis on relevant programs.

Review pest control logs from third-party services and initiate corrective actions as needed.

For Ready-to-Eat (RTE) facilities:

Coordinate hygienic zoning and flow control measures.


For export facilities, manage the export program, including updating product lists, conducting AMS audits, revising the QSA manual, obtaining export certifications, troubleshooting export-related issues, and reviewing all necessary documentation.


SUPERVISORY ROLE
:

Oversee sanitation activities and/or teams (internal or external).

Manage quality technicians in applicable plants.

RELATIONSHIPS
Internal:

Support plant-level operations associates and maintain corporate communications.

External:

Engage with various regulatory agencies such as USDA, FDA, local authorities, auditing firms, vendors, and customers.

WORK ENVIRONMENT
Must be able to work consistently in a refrigerated environment ranging from 35°F to 45°F.


Must also be able to work for extended periods in a freezer environment between -10°F and +10°F, utilizing company-provided apparel.


MINIMUM QUALIFICATIONS
A minimum of 2 years of experience leading a plant food safety program is required.

Preferred: 5 years of experience in a food service processing and distribution environment.

Required skills include food safety training, sanitation (SSOP & GMP), USDA quality troubleshooting, and quality assurance process improvement.

Experience in the meat industry with a strong background in food safety and quality within a meat production environment is essential.

Experience in designing, measuring, documenting, and training on HACCP plans is required. Formal HACCP training/certification is preferred.

EDUCATION
A 4-year college degree or formal training/certification in Animal Science, Food Safety, or Veterinary Science is preferred.

CERTIFICATIONS/TRAINING
GFSI (Global Food Safety Initiatives for HACCP Certification)

PREFERRED QUALIFICATIONS
Strong organizational skills and the ability to prioritize tasks are essential.

Critical thinking and analytical skills, along with excellent written and verbal communication abilities, are required.


Strong interpersonal skills are necessary, including the capacity to relate to and positively influence employees and third parties at all organizational levels.


PHYSICAL QUALIFICATIONS
Must be capable of performing the following physical activities for the described duration.

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law.

In New York, the expected compensation for this role is between $73,500 and $98,000.

This role is also eligible for an annual incentive plan bonus.


Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

To review available benefits, please click here:

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