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Technical Sales Consultant

2 months ago

Long Beach, California, United States Frontier Communications Full time

Position Overview

Technical Solutions Engineer

At Frontier, we have a legacy of over 80 years in connecting communities through innovative communication technologies. Our commitment to transforming the digital landscape drives us to seek talented individuals who are eager to explore new opportunities and contribute to our mission.

Role Summary:

We are in search of a Technical Solutions Engineer who will be instrumental in our sales and solution design initiatives. This position is vital to our Solutions Engineering team, as you will collaborate with clients to assess their needs and craft tailored technical solutions utilizing Frontier's extensive range of products and services. Your contributions will be pivotal in enhancing our revenue through effective technical guidance and customer interaction.

This role operates in a hybrid work environment, with a designated HUB for in-office days and remote work, determined by your manager.

Key Qualifications:

To excel in this technical and sales-oriented position, you should possess a combination of technical expertise, a customer-focused approach, and excellent communication abilities. Success in this role requires the capacity to comprehend intricate technical specifications and translate them into actionable solutions while fostering robust relationships with clients and internal stakeholders. Your proactive mindset and resilience will be essential in navigating a dynamic work environment.

Responsibilities:

  • Adhere to the company's sales methodologies to ensure successful outcomes.
  • Engage in customer interactions, leading or supporting opportunities as directed by Solutions Engineering leadership.
  • Create and deliver professional presentations at various organizational levels, employing a consultative approach to identify client challenges and objectives.
  • Develop technical solutions that optimize the use of Frontier's offerings, while staying informed about competitors and preparing to highlight our unique advantages.
  • Foster revenue growth by establishing and nurturing key technical and business relationships, ensuring effective communication and collaboration among Frontier teams.
  • Prepare and facilitate a seamless transition from Sales to implementation/support teams through comprehensive technical handoffs.
  • Cultivate positive working relationships both internally and externally, demonstrating strong verbal and written communication skills.
  • Maintain up-to-date knowledge of Frontier's products and services, fulfilling all necessary certifications and adhering to company protocols.
  • Mentor colleagues within the organization and complete all required training, achieving quarterly performance targets.
  • Document time and activities in the company's CRM system, following expense control policies and meeting deadlines.
  • Willingness to travel, which may average 50% or more depending on the role and region.

Benefits:

Our team is our greatest asset, and we prioritize their well-being. We are proud to offer a comprehensive benefits package, including:

  • Competitive salary range of $82,000 to $111,000.
  • Sales training programs, personalized coaching from senior leaders, and recognition through our annual president's club.
  • 20 days of Paid Time Off (PTO) plus 10 paid holidays annually.
  • Comprehensive medical, dental, vision, and prescription drug coverage from day one.
  • 401k plan with a 50% match on 6% of eligible contributions.
  • Benefits for same-sex spouses and domestic partners.
  • Generous parental leave policies, including 10 weeks of paid leave and assistance for adoption expenses.

Required Experience:

  • 2-5 years of experience in solution selling within large-scale enterprises, demonstrating a successful track record.
  • Minimum of two to three years of customer-facing experience in the telecommunications sector.
  • Significant background in commercial telecommunications, particularly in SD-WAN and cloud services (Google Cloud, Azure, AWS).
  • Proven ability to establish and maintain strategic relationships with key clients and partners.
  • Competence in analyzing customer business processes and leveraging insights into comprehensive business models.
  • Self-motivated with experience leading medium to large-scale projects.
  • Bachelor's degree preferred.
  • Valid state driver's license with a clean driving record.
  • Strong understanding of TCP/IP networking, including IPv4 and IPv6, LAN, WAN (including SD-WAN), and security design principles.
  • Additional desired qualifications include active certifications in Google, AWS, or Azure Cloud services; MEF/Ciena (Ethernet); cloud-based disaster recovery strategies; managed hosting services; and network security methodologies.

At Frontier, we believe in the power of diversity and inclusion to drive innovation and connectivity. We encourage individuals from all backgrounds to apply and contribute to our mission of building a connected future for all.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer.