Business Systems Analyst, Consultant
1 month ago
We are seeking a highly skilled Business Systems Analyst and Consultant to join our team at Blue Shield of California. As a key member of our Reporting, Analysis and Administration team, you will play a critical role in supporting the design, development, and management of our Verint, Genesys, and Avaya platforms.
Your primary responsibilities will include consulting with stakeholders, leading complex data analysis, and formulating systems scope and objectives. You will also be responsible for developing or modifying information systems, leading research and impact analysis, and collaborating with business users, IT teams, and vendors to understand system requirements and business processes.
In addition, you will analyze, troubleshoot, and resolve technical issues and incidents related to our contact center platforms, ensuring minimal disruption to business operations. You will also participate in stakeholder meetings to discuss business pain points and offer technical solutions utilizing supported platforms.
To be successful in this role, you will require a bachelor's degree or equivalent experience, as well as at least 7 years of prior relevant experience in supporting workforce management, contact center performance, or reporting and analytics. You will also need functional knowledge of contact center operations, superb communication skills, and strong interpersonal skills.
We offer a competitive pay range of $ to $ for California, and a hybrid work model that allows you to work from home or in our office. We are committed to making work-life balance a reality and offer a range of benefits and perks to support your well-being.
At Blue Shield of California, we are dedicated to transforming healthcare in a way that genuinely serves our nonprofit mission. We are committed to diversity, equity, and inclusion and strive to create a workplace culture that is welcoming and inclusive for all employees.
If you are a motivated and experienced Business Systems Analyst and Consultant looking for a new challenge, we encourage you to apply for this exciting opportunity.
-
Business Systems Analyst
4 weeks ago
Long Beach, California, United States Ampcus Full timeJob Title:Business Systems AnalystJob Summary:Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are seeking a highly motivated Business Systems Analyst to join our talented team.Key Responsibilities:Participate in the coordination of new processes or procedures along with business architects,...
-
Business Systems Analyst
1 month ago
Long Beach, California, United States Laserfiche Full timeAbout the RoleLaserfiche is seeking a highly skilled Business Systems Analyst to join our team. As a key member of our finance department, you will be responsible for evaluating current business processes and systems, identifying areas for improvement, and providing data analytics to support strategic decision-making.You will work closely with our Director...
-
Business Systems Analyst II
3 weeks ago
Long Beach, California, United States Careers Integrated Resources Inc Full timeJob Title: Business Systems Analyst II (Exactuals System Tester)Job Summary:As a Business Systems Analyst II at Careers Integrated Resources Inc, you will conduct comprehensive testing of the Exactuals system to ensure accuracy, reliability of payments, and compliance with industry regulations. Your responsibilities will include verifying the system's...
-
Business Systems Analyst
4 weeks ago
Long Beach, California, United States Axelon Full timeBusiness Analyst Role SummaryAs a Business Analyst at Axelon, you will play a key role in the coordination of new processes and procedures. You will work closely with business architects, communication, and training teams to ensure proper training and development before the rollout of next steps. Your responsibilities will include proactively identifying...
-
Senior Business Systems Analyst
4 weeks ago
Long Beach, California, United States ShiftCode Analytics Full timeJob SummaryWe are seeking a highly skilled Sr. Business Systems Analyst to join our team at ShiftCode Analytics. The ideal candidate will have experience in business process analysis, business/system requirements analysis, user support, user documentation, testing, and training.Key Responsibilities- Assist and support senior project manager and business lead...
-
Senior Business Systems Analyst
4 weeks ago
Long Beach, California, United States Marathon Petroleum Corporation Full timeJob SummaryThe Senior Business Systems Analyst will work closely with product owners, subject matter experts, technology partners, and other stakeholders to drive digital adoption of product capabilities within the team's scope. This role requires a strong understanding of business and technical acumen to continually improve product capabilities, user...
-
Business Intelligence Analyst
4 weeks ago
Long Beach, California, United States SCAN Health Plan Full timeAbout the RoleWe are seeking a highly skilled Business Intelligence Analyst to join our team at SCAN Health Plan. As a Business Intelligence Analyst, you will play a critical role in supporting organizational decision-making by transforming healthcare operations data into concise and actionable system solutions.Key ResponsibilitiesReview, analyze, and...
-
Business Consultant
1 month ago
Long Beach, California, United States Ampcus Full timeJob Title: Business ConsultantAmpcus Inc. is a leading provider of technology and business consulting services. We are seeking a highly motivated Business Consultant to join our team.Key Responsibilities:Collaborate with business architects to develop and implement new processes and procedures.Work with the SM project team to identify and address potential...
-
Business Analyst
4 weeks ago
Long Beach, California, United States Molina Healthcare Full timeJob Title: Sr Analyst, BusinessJob Summary:As a Sr Analyst, Business at Molina Healthcare, you will be responsible for analyzing complex business problems and issues using data from internal and external sources to provide insight to decision-makers. You will identify and interpret trends and patterns in datasets to locate influences, construct forecasts,...
-
Senior Business Analyst
4 weeks ago
Long Beach, California, United States SCAN Health Plan Full timeAbout SCAN Health PlanSCAN Health Plan is a not-for-profit organization dedicated to improving the lives of older adults in the United States. With over 40 years of experience, we have established ourselves as a leading expert in senior healthcare.Our mission is to provide innovative healthcare solutions that empower seniors to live healthy, independent...
-
Business Intelligence Analyst
4 weeks ago
Long Beach, California, United States SCAN Health Plan Full timeAbout SCAN Health PlanSCAN Health Plan is a not-for-profit organization dedicated to improving the health and well-being of older adults in the United States.We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.As a Business...
-
Business Analyst
4 weeks ago
Long Beach, California, United States Molina Healthcare Full timeJob SummaryThe Senior Business Analyst, Advanced Provider Data Management role is responsible for analyzing and understanding business processes, identifying areas for improvement, and developing solutions to optimize performance.This position acts as a liaison between the business units and IT, ensuring that technical solutions align with business goals.Key...
-
Medical Informatics Consultant
4 weeks ago
Long Beach, California, United States Blue Shield of California Full timeAbout the RoleThe Commercial Markets Analytics team at Blue Shield of California is seeking a highly skilled Medical Informatics Analyst, Consultant to join our team. In this role, you will be responsible for providing financial reporting and utilization/clinical analytics to Commercial employers and their Brokers/Consultants.Key ResponsibilitiesConduct...
-
Business Intelligence Analyst II
4 weeks ago
Long Beach, California, United States Relativity Space Full timeAt Relativity Space, we are committed to pushing the boundaries of aerospace technology and additive manufacturing. As a Business Intelligence Analyst II, you will play a crucial role in helping us achieve our audacious goals.Our Accounting team is responsible for the financial integrity of the entire organization. We collect and maintain the business's...
-
Business Development Consultant
4 weeks ago
Long Beach, California, United States BBSI Full timeAbout the RoleBBSI is seeking a highly skilled and experienced Business Partner to join our team. As a Business Partner, you will be responsible for leading a multi-million dollar business unit that consults on a broad range of organizational development and operational issues.Key ResponsibilitiesLead transformative projects with multiple clients across...
-
Senior Business Analyst
4 weeks ago
Long Beach, California, United States Blue Shield of CA Full timeYour RoleThe Business Process Management team at Blue Shield of CA supports the reporting and analytical needs of the Utilization Management Teams. As a Senior Business Analyst, you will report to the Sr. Manager, Business Process Management.In this role, you will provide complex analytical support to the CalPERS UM team, including CalPERS required...
-
Senior Business Analyst
4 weeks ago
Long Beach, California, United States Insight Global Full timeJob Title: Senior Business Analyst - Healthcare Process ImprovementAbout the Role: Insight Global is seeking a Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for leading large-scale process improvement initiatives in the healthcare industry.Key Responsibilities:* Define project scope and gather requirements...
-
Business Intelligence Analyst II
1 month ago
Long Beach, California, United States Relativity Space Full timeAbout the Role:We are seeking a highly skilled Business Intelligence Analyst II to join our team at Relativity Space. As a key member of our Accounting team, you will be responsible for translating reporting requirements into technical requirements and developing data models or dashboards that facilitate data-driven decision-making.You will work closely with...
-
Medical Informatics Consultant
4 weeks ago
Long Beach, California, United States Blue Shield Of California Full timeJob SummaryWe are seeking a highly skilled Medical Informatics Consultant to join our team at Blue Shield of California. As a key member of our Commercial Markets Analytics team, you will be responsible for providing financial reporting and utilization/clinical analytics to Commercial employers and their Brokers/Consultants.In this role, you will work...
-
Healthcare Systems Analyst
4 weeks ago
Huntington Beach, California, United States Marshall Health Network Full timeThe role of a Business Systems Analyst at Marshall Health Network involves analyzing, specifying, and designing automated systems, as well as assisting in the implementation of new systems or modifying existing ones.This position investigates problems related to business solutions and provides application support, examining existing and new systems for...