Service Delivery Manager Position
1 week ago
At Jobot Consulting, we are seeking a highly skilled Service Delivery Manager to join our growing team in Oklahoma City. This role is crucial to ensuring the seamless delivery of our services to our esteemed clientele.
The successful candidate will be responsible for managing the delivery of our services, from initial concept to final delivery, ensuring high levels of customer satisfaction. They will also develop and maintain strong relationships with clients, acting as the primary point of contact for all service delivery matters.
We estimate an annual salary of $120,000 - $180,000 for this position, depending on experience. If you have a passion for service delivery and are looking for a challenging and rewarding role, please read on to learn more about this opportunity.
Key Responsibilities:
- Manage the delivery of services from initial concept to final delivery.
- Develop and maintain strong relationships with clients.
- Work closely with our engineering team to ensure that services are delivered on time and within budget.
- Regularly review and improve service delivery processes to increase efficiency and quality.
- Coordinate with various teams to address any issues or delays in service delivery.
Requirements:
- A minimum of 5 years' experience in a service delivery role with a technology managed services firm or similar role in an enterprise environment.
- Proven experience managing the delivery of services from concept to final delivery.
- Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
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