Service Excellence Manager

1 week ago


Oklahoma City, Oklahoma, United States Jobot Full time
Job Summary
Jobot is seeking a skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for managing the delivery of our services, ensuring we meet the highest standards of service quality and efficiency.

About the Company
Jobot Consulting is a growing managed services company in Oklahoma City. We have several positions open now and are looking for professional and technical engineers and analysts to help support our customers.

Responsibilities
You will oversee all aspects of service delivery, from initial concept to final delivery. You will work closely with our engineering team to ensure that services are delivered on time and within budget. Additionally, you will provide regular reports on service delivery performance to senior management.

Requirements
To be successful in this role, you will need a minimum of 5 years experience in a service delivery role with a technology managed services firm or similar role in an enterprise environment. Proven experience managing the delivery of services from concept to final delivery is also required. Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines, are essential for this position.

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