Digital Engagement Strategy Senior Manager

2 days ago


Boston, Massachusetts, United States CVS Health Full time
{"title": "Digital Engagement Strategy Senior Manager", "description": "Transforming Customer Experiences

CVS Health is seeking a Senior Manager of Digital Engagement Strategy to lead the development of our digital strategy and drive customer engagement across our platforms. As a key member of our Customer Success and Growth Organization, you will be responsible for creating personalized experiences that meet the evolving needs of our customers.

Key Responsibilities:
  • Develop and execute a comprehensive digital strategy that aligns with our business objectives and customer needs.
  • Collaborate with cross-functional teams to design and implement customer-centric experiences that drive engagement and conversion.
  • Analyze customer data and behavior to inform strategy and optimize digital experiences.
  • Stay up-to-date with industry trends and competitor activities to ensure our digital strategy remains competitive and innovative.
Requirements:
  • 5+ years of experience in digital strategy and customer engagement.
  • Proven track record of developing and executing successful digital strategies that drive business results.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
What We Offer:
  • A dynamic and supportive work environment that fosters innovation and growth.
  • A competitive salary and benefits package, including a comprehensive health insurance plan and 401(k) matching program.
  • Opportunities for professional development and career advancement.
", "location": "Woonsocket, RI; New York, NY; Hartford, CT; Wellesley, MA or Boston, MA; Chicago, IL"}

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