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Scheduling Coordinator
2 months ago
HarmonyCares is a leading provider of home-based primary care services, dedicated to delivering high-quality, coordinated healthcare to patients in the comfort of their own homes.
Job SummaryWe are seeking a highly skilled Scheduling Analyst to join our team at HarmonyCares Medical Group. As a key member of our operations team, you will play a critical role in developing and implementing scheduling strategies to optimize patient engagement and ensure efficient workflows.
Key Responsibilities- Develop and maintain provider schedules to meet patient needs, ensuring timely and effective care delivery.
- Manage provider census through proactive risk management, minimizing no-shows and cancellations.
- Collaborate with local leadership to maximize scheduling system efficiency and ensure patient requests are communicated effectively.
- Maintain relationships with patients and family members, providing exceptional customer service and ensuring seamless care transitions.
- Escalate scheduling concerns and issues, both internally and externally, to ensure timely resolution.
- Adhere to patient confidentiality policies and procedures, maintaining the highest standards of data protection.
- Attend required meetings and in-services, staying up-to-date on industry best practices and company policies.
- Collaborate with manager, teammates, and other HarmonyCares employees to achieve shared goals and objectives.
- 2+ years of college education or equivalent experience.
- 2 years of healthcare-related experience, with a strong understanding of medical terminology, conditions, illnesses, and treatment practices.
- Strong analytical and critical thinking skills, with the ability to solve complex, real-time issues.
- Excellent written and verbal communication skills, with the ability to think logically and process sequentially with high detail accuracy and efficiency.
- Intermediate computer skills, with a strong foundation in Microsoft Office Suite (Excel, PowerPoint, Outlook).
- A competitive salary range of $63,000 - $86,394 per year.
- A comprehensive benefits package, including health, dental, vision, disability, and life insurance.
- A 401(k) retirement plan with company match.
- Tuition, professional license, and certification reimbursement.
- Paid time off, holidays, and volunteer time.
- Paid orientation and training.
- Daytime hours, with no holidays or weekends.
- A great place to work, certified by the Great Place to Work Institute.
