Scheduling Coordinator
2 days ago
Responsibilities:
- Run open schedules report to track patient’s coverage.
- Run billed and unbilled reports to ensure patient weekly hours are in line with Auth.
- Contact unscheduled nurses for coverage on open schedules for the upcoming week/ month.
- Communicate with nurses/therapists/ patient's parents and answer their questions.
- Email PDN parents whose schedules have changed within the week.
- Check upcoming recertification visits for therapy through Schedule master report or Billed and unbilled report.
- Run Unscheduled clients report to ensure therapy schedule with active authorizations.
- Coordinate patient schedule- contact nurses for upcoming availability before the beginning of the upcoming month.
- Check the eligibility of designated therapy patients and PDN patients on the first of the month.
- Informing a patient’s parents of the insurance inactivity and visits cancellation after eligibility verification.
- Update RHC nursing needs report for open schedules available for PRNs.
- Develop contingency plans for unexpected staffing shortages or emergencies.
- Inform parents, find replacement, and contact Case managers regarding last minute cancellations.
- Follow up on orders that are close to 60 days.
- Address scheduling conflicts and resolve issues.
*MUST be bilingual
Compensation: 20-22 USD
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