Scheduling Coordinator

2 days ago


New York, United States Restorative Health Care Full time

Responsibilities:


  • Run open schedules report to track patient’s coverage.
  • Run billed and unbilled reports to ensure patient weekly hours are in line with Auth.
  • Contact unscheduled nurses for coverage on open schedules for the upcoming week/ month.
  • Communicate with nurses/therapists/ patient's parents and answer their questions.
  • Email PDN parents whose schedules have changed within the week.
  • Check upcoming recertification visits for therapy through Schedule master report or Billed and unbilled report.
  • Run Unscheduled clients report to ensure therapy schedule with active authorizations.
  • Coordinate patient schedule- contact nurses for upcoming availability before the beginning of the upcoming month.
  • Check the eligibility of designated therapy patients and PDN patients on the first of the month.
  • Informing a patient’s parents of the insurance inactivity and visits cancellation after eligibility verification.
  • Update RHC nursing needs report for open schedules available for PRNs.
  • Develop contingency plans for unexpected staffing shortages or emergencies.
  • Inform parents, find replacement, and contact Case managers regarding last minute cancellations.
  • Follow up on orders that are close to 60 days.
  • Address scheduling conflicts and resolve issues.



*MUST be bilingual

Compensation: 20-22 USD



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