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Scheduling Coordinator
1 month ago
The Scheduling Coordinator I is a key member of the FPA Access Center team, responsible for delivering exceptional patient experience through superior customer service. This role involves scheduling appointments, consults, and follow-up appointments for patients, while ensuring seamless communication with patients and visitors.
Responsibilities- Schedule patient appointments and updates practice management system.
- Collect and enter patient demographics and insurance information into the practice management system.
- Verify patient insurance coverage and advise patients of any necessary referrals or authorizations.
- Schedule patient appointments for tests or consults as needed.
- Initiate reminder calls for next day's appointments.
- Act as liaison with Administrative Assistant staff to address patient concerns or other issues.
- High School diploma or equivalent.
- 1 year of secretarial or clerical experience, preferably in a medical practice environment.
The Mount Sinai Health System is committed to delivering exceptional patient care and advancing health for all people, everywhere. We believe in the importance of diversity, equity, and inclusion in all aspects of our work, and strive to create a welcoming and inclusive environment for our patients, staff, and community.
We are passionate about addressing racism and its effects on our organization and the communities we serve. Our goal is to become an anti-racist health care and learning institution that intentionally addresses structural racism.
