Office Coordinator

1 week ago


West Columbia, South Carolina, United States Suddath Full time
About the Role

Suddath is seeking a highly organized and detail-oriented Office Administrator to join our team. As a key member of our operations team, you will play a critical role in managing relationships and communications among customers, operations, independent contractors, and our customer department.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by handling customer inquiries, resolving issues, and escalating concerns to the appropriate team members.
  • Communication: Serve as a liaison between customers, operations, and independent contractors, ensuring seamless communication and coordination.
  • Order Management: Manage the order-to-cash process, including updating delivery dates, preparing for next-day deliveries, and filing completed orders.
  • Warehouse Coordination: Collaborate with the Warehouse Manager to ensure accurate and timely order fulfillment.
  • Research and Resolution: Conduct research and resolve open and unassigned orders in a timely and efficient manner.
  • Administrative Support: Provide administrative support to the operations team, including data entry, filing, and other tasks as needed.
Requirements

To be successful in this role, you will need:

  • High School Diploma or Equivalent: A high school diploma or equivalent is required. A two-year college degree is preferred but not mandatory.
  • Previous Office Experience: Previous office experience is a plus, but not required.
  • Strong Communication Skills: Excellent communication and interpersonal skills are essential for success in this role.
  • Technical Skills: Proficiency in Microsoft Excel, Outlook, Word, and other MS Office tools is required.
Working Environment

This role requires working in a controlled climate setting, involving sitting, walking, and standing. Job tasks include manual handling of objects, data entry, and clear verbal communication.



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