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Office Coordinator

2 months ago

Columbia, South Carolina, United States Walker White Mechanical Full time
Job Overview

Walker White Mechanical stands as a premier provider of HVAC solutions, committed to delivering outstanding quality and service to our clientele. We take pride in fostering a positive and professional workplace where our team members can develop and excel.

We are in search of a meticulous and organized Office Coordinator to enhance our HVAC service division. This position will offer vital assistance to the department and may encompass some duties typically associated with a Service Coordinator. The perfect candidate will be proactive, exhibit excellent communication abilities, and adeptly manage various tasks simultaneously.

Core Responsibilities:

Administrative Duties:

  • Respond to and direct incoming calls, take messages, and address inquiries promptly and professionally.
  • Oversee office communications, including emails, memos, and reports.
  • Organize and maintain departmental files, records, and documentation.
  • Assist in the scheduling and coordination of meetings, appointments, and departmental activities.
  • Prepare and process invoices, purchase orders, and other financial documentation.

Service Coordination:

  • Support the scheduling and dispatching of HVAC technicians for service calls and maintenance tasks.
  • Track and update service tickets, ensuring timely completion and customer satisfaction.
  • Engage with customers regarding service appointments, follow-ups, and general inquiries.
  • Coordinate with vendors for parts and equipment orders, ensuring timely delivery for service jobs.
  • Maintain an accurate database of customer information and service history.

Qualifications:

  • Demonstrated experience in an administrative capacity, ideally within the HVAC or construction sector.
  • Strong organizational and time management skills with the capability to prioritize tasks effectively.
  • Exceptional communication skills, both written and verbal.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable utilizing scheduling and database software.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Customer service-oriented with a focus on achieving high levels of customer satisfaction.

Benefits:

  • Competitive salary and comprehensive benefits package.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional growth and career advancement.

Walker White Mechanical is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, or any other legally protected status.