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Front Office Supervisor

2 months ago

West Columbia, South Carolina, United States Prisma Health Full time

Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Prisma Health. As a key member of our administrative operations team, you will be responsible for supervising front office and clerical functions in a multi-specialty physician practice setting.

Key Responsibilities

  • Supervise and manage front office staff, ensuring efficient and effective daily operations.
  • Collaborate with physicians to administer and supervise clinical staff, ensuring seamless day-to-day operations.
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements.
  • Manage and maintain accurate medical records, ensuring confidentiality and security.
  • Coordinate and schedule meetings, appointments, and events, ensuring timely and efficient communication.
  • Develop and conduct training programs for front office staff, ensuring ongoing education and development.
  • Monitor and analyze operational metrics, identifying areas for improvement and implementing changes as needed.
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.
  • Perform other duties as assigned by management.

Requirements

  • High School Diploma or Equivalent required; Bachelor's degree in Business Administration or related field preferred.
  • Five (5) years of clerical experience in a healthcare setting, with two (2) years at a lead/coordinator level in billing, admissions, scheduling, and/or medical records.

Preferred Qualifications

  • Bachelor's degree in Business Administration or related field.
  • Two (2) years at a lead/coordinator level in healthcare billing, admissions, scheduling, and/or medical records.

Working Conditions

This is a full-time position, working days, with a competitive salary and benefits package.