Clinical Practice Support Specialist
1 week ago
Position: Patient Services Representative (Clerical Assistant) at Nuvance Health. This role is part-time, requiring 16 hours per week with shifts from 8:30 AM to 5:00 PM on designated days.
Role Summary:
The Patient Services Representative is responsible for delivering high-level clerical and administrative assistance while coordinating patient care activities within the healthcare practice.
Key Responsibilities:
1. Manage and organize patient appointments, ensuring necessary authorizations for tests, referrals, and procedures are obtained.
2. Handle financial transactions and prepare daily financial reports for office deposits.
3. Be prepared to assist with check-in and check-out processes as needed.
- Maintain and update physician schedules, including meetings and patient rounds.
- Oversee the procurement of office supplies to ensure operational efficiency while adhering to budgetary constraints.
- Engage in workflow reengineering and process enhancements to align with healthcare program requirements.
- Conduct audits and assist in the collection and reporting of relevant data.
- Serve as a primary resource for telephone and scheduling systems.
- Exhibit a professional demeanor and appearance at all times.
- Adhere to all compliance protocols associated with the role.
- Perform additional duties as assigned.
Qualifications:
Required: High School Diploma or GED, proficiency in MS Outlook and MS Excel, strong data entry skills, and excellent verbal and written communication abilities.
Preferred Experience:
One year in a similar role, familiarity with Practice Management Systems, experience in a medical office setting, and knowledge of hospital scheduling processes.
Compensation:
Hourly rate commensurate with experience. Nuvance Health is an equal opportunity employer, including individuals with disabilities and veterans. We are committed to providing reasonable accommodations for qualified applicants with disabilities, ensuring accessibility throughout the hiring process. Please ensure all information is provided to facilitate consideration for current or future opportunities.
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