Level 3 Desktop Engineer

4 days ago


Los Angeles, California, United States Axiom Global Technologies Full time

Axiom Global Technologies is committed to fostering a culture of equality and ethics in the workplace. As a recognized leader in the industry, we have been awarded the EDGE Certification for our dedication to gender equality and have been named one of the world's most ethical companies by the Ethispere Institute for 10 consecutive years.

**Key Responsibilities:**

  • Develop and troubleshoot complex PowerShell scripts to optimize system performance.
  • Troubleshoot Group Policy Object (GPO) processing issues to ensure seamless system configuration.
  • Design and implement GPOs to verify settings on PC systems, ensuring compliance with company policies.
  • Develop and enforce PC delivery security policies to protect company assets.
  • Utilize Service Now or equivalent ticketing systems to manage and resolve technical issues.
  • Apply advanced knowledge of Windows 10 installation, configuration, and troubleshooting to resolve complex technical issues.

**Requirements:**

  • 1+ year of experience with Service Now or equivalent ticketing systems.
  • Advanced knowledge of Windows 10 installation, configuration, and troubleshooting.


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