Spa Services Coordinator

2 weeks ago

Michigan City, Indiana, United States Blue Chip Casino Hotel Spa Full time
Spa Attendant Job Description

Company Overview:
Blue Chip Casino Hotel Spa is a premier destination for relaxation and rejuvenation, committed to delivering outstanding service and an exceptional experience for our guests.

Position Overview:
The Spa Attendant is essential in ensuring a pleasant and immaculate spa atmosphere. This role involves welcoming guests, managing appointments, assisting with spa treatments, processing payments, and promoting our range of products and services. The Spa Attendant is also responsible for maintaining the cleanliness and orderliness of the spa and salon facilities.

Key Responsibilities:

  • Greet and assist guests with warmth and professionalism
  • Efficiently handle appointment scheduling
  • Ensure cleanliness and restock spa supplies as needed
  • Support guests with various requests during their visit
  • Accurately process payments
  • Promote food and beverage selections to enhance the guest experience
  • Report maintenance requirements promptly
  • Maintain uniform and grooming standards
  • Comply with all policies and procedures
  • Possess knowledge of services and products for effective upselling
  • Assist in reception duties, spa attendant tasks, and retail operations
  • Contribute to the training of new staff members

Qualifications:

  • Minimum age requirement of 19
  • Exceptional customer service abilities
  • Prior experience in a spa or health club setting is preferred
  • CPR certification is advantageous
  • Capability to set up equipment for various services
  • Fluency in English is required
  • Adherence to all necessary certifications and licenses

Blue Chip Casino Hotel Spa is an Equal Opportunity Employer that values diversity and inclusion, providing a supportive work environment with opportunities for professional growth.

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