Guest Service Agent

4 hours ago


San Francisco, California, United States Jones Lang LaSalle IP, Inc. Full time
Transform Corporate Landscapes as a Guest Service Agent

Craft unforgettable client experiences through your engaging personality and proactive approach. Partner with industry leaders to elevate service standards while turbocharging your career.

Key Responsibilities:
  • Perform functions for temporary access badges, landlord building access cards, lost & found, luggage storage, and quarterly inspections for art and meeting rooms.
  • Assist with site events in coordination with the conference services team and admins.
  • Facilitate mail and package services.
  • Escalate problems associated with all building services, including janitorial, mailroom, copier services, parking, badging, and conference rooms.
  • Work collaboratively with other service lines.
  • Assist with projects and initiatives that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL.
Requirements:
  • High school diploma or general education degree (GED)
  • 1+ years of experience in hospitality, facility/property management, or operations
  • Exceptional customer service skills and professionalism with a passion for hospitality
  • Knowledge of commercial real estate (preferred)
  • Proficiency with Google Suite (preferred)
  • Proven skills with the ability to manage multiple priorities and deliver results in a fast-paced environment
Benefits:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.



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