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Guest Services Representative

2 months ago

San Francisco, California, United States HYATT Hotels Full time
Position:
Front Office Agent

Type:
Hourly/Entry Level Employee

Schedule:
Full-time

Compensation:
$26.57 per hour

Overview:
As a Front Office Agent, you will play a crucial role in the guest registration process and the communication of hotel amenities and promotions. This position is highly visible and provides opportunities for engaging interactions, significantly influencing the overall guest experience.

Key Responsibilities:
- Manage the guest check-in and check-out processes efficiently.
- Handle various forms of payment and address guest inquiries promptly.
- Serve as the primary point of contact for guests, embodying the Hyatt brand through exceptional service.

Qualifications:
- A genuine passion for meeting the needs of others in a dynamic environment.
- Strong verbal and written communication skills.
- Ability to remain on your feet for extended periods.
- Leverage your previous hospitality experience to enhance guest satisfaction.

At Hyatt, we value our guests' choices, which are driven by our dedicated and attentive associates who prioritize delivering efficient service and memorable experiences.