Guest Services Representative
4 days ago
Staypineapple is a dynamic and fun company that is redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. We are seeking a Guest Services Agent to be the face of our hotel and provide exceptional customer service to our guests.
Key Responsibilities- Complete daily front desk duties, including check-ins/outs, room scheduling, and responding to guest requests.
- Assist guests with their luggage and provide information about the hotel and surrounding areas.
- Act as a point of reference for guests and attend to their needs and requirements.
- High School Diploma or equivalent.
- Three to six months related experience preferred.
- Working knowledge of Microsoft Windows and Office.
- Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
- Ability to quickly assess situations and create effective resolutions to problems.
- Excellent pay and benefits, including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, and more.
- Hotel discounts and food and beverage discounts.
- Learning and growth opportunities.
- Special events and celebrations.
Pay: $26.27 per hour
Status: Full Time
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