Restoration Team Leader
2 weeks ago
Join Our Team at SERVPRO of East Central Cincinnati
Are you passionate about assisting individuals during challenging times? If so, consider the opportunity to become a Restoration Team Leader with us. In this role, you will collaborate with a dedicated group of professionals committed to delivering exceptional service, integrity, and mutual respect.
Key Responsibilities- Oversee the customer experience and ensure high levels of satisfaction, monitored through feedback and reviews.
- Clearly communicate expectations to restoration staff and supervise their daily tasks.
- Coordinate and execute production processes as planned, ensuring adherence to quality standards in this physically demanding role.
- Identify potential safety risks, implement control measures, and ensure compliance with safety protocols to protect both workers and clients.
- Maintain comprehensive and accurate documentation of job activities to support the services rendered.
- Manage labor and material usage on assigned projects, ensuring proper care and utilization of equipment and supplies.
- Strong written and verbal communication skills, along with basic math and computer proficiency.
- Prior experience in cleaning or restoration is preferred.
- High school diploma or GED is required.
- IICRC certifications are a plus.
- A valid driver's license is necessary.
- Physical ability to lift up to 50 pounds regularly and up to 100 pounds with assistance.
- Capability to work at heights, in confined spaces, and for extended periods.
- Willingness to work with cleaning agents and chemicals.
- Ability to travel locally and out of state as needed.
- Must successfully pass a background check in accordance with applicable laws.
The starting salary for this position is competitive, beginning at $40,000 annually, with opportunities for overtime and merit-based increases.
Each SERVPRO Franchise operates independently. All employees are hired and managed by the franchise, not by SERVPRO Industries, LLC or its affiliates.
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