Restoration Team Leader

2 weeks ago


Cincinnati, Ohio, United States SERVPRO of East Central Cincinnati Full time
Position Overview

Join Our Team at SERVPRO of East Central Cincinnati

Are you passionate about assisting individuals during challenging times? If so, consider the opportunity to become a Restoration Team Leader with us. In this role, you will collaborate with a dedicated group of professionals committed to delivering exceptional service, integrity, and mutual respect.

Key Responsibilities
  • Oversee the customer experience and ensure high levels of satisfaction, monitored through feedback and reviews.
  • Clearly communicate expectations to restoration staff and supervise their daily tasks.
  • Coordinate and execute production processes as planned, ensuring adherence to quality standards in this physically demanding role.
  • Identify potential safety risks, implement control measures, and ensure compliance with safety protocols to protect both workers and clients.
  • Maintain comprehensive and accurate documentation of job activities to support the services rendered.
  • Manage labor and material usage on assigned projects, ensuring proper care and utilization of equipment and supplies.
Qualifications
  • Strong written and verbal communication skills, along with basic math and computer proficiency.
  • Prior experience in cleaning or restoration is preferred.
  • High school diploma or GED is required.
  • IICRC certifications are a plus.
  • A valid driver's license is necessary.
  • Physical ability to lift up to 50 pounds regularly and up to 100 pounds with assistance.
  • Capability to work at heights, in confined spaces, and for extended periods.
  • Willingness to work with cleaning agents and chemicals.
  • Ability to travel locally and out of state as needed.
  • Must successfully pass a background check in accordance with applicable laws.
Compensation

The starting salary for this position is competitive, beginning at $40,000 annually, with opportunities for overtime and merit-based increases.

Each SERVPRO Franchise operates independently. All employees are hired and managed by the franchise, not by SERVPRO Industries, LLC or its affiliates.



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