Assistant Restaurant Manager

2 weeks ago


North Miami Beach, Florida, United States 11 KTCHN GROUP Full time
Job OverviewBenefits:
  • Employee discounts
  • Complimentary uniforms
  • Health insurance coverage
Position Summary: The Assistant Restaurant Manager plays a crucial role in leading the restaurant team, ensuring outstanding guest satisfaction, and upholding the highest standards of service, cleanliness, and operational efficiency. This position involves not only managerial responsibilities but also active participation in maintaining a pristine environment throughout the establishment, supervising maintenance tasks, and achieving purchasing and labor objectives. Additionally, the Assistant Manager is involved in the recruitment process, ensuring that the selected candidates embody the restaurant's values and standards.

Key Responsibilities:
  • Manage daily restaurant functions, including staffing, scheduling, and inventory oversight.
  • Train, guide, and inspire team members to deliver exceptional customer service and adhere to brand standards.
  • Ensure adherence to health and safety protocols while maintaining a clean and sanitary environment.
  • Oversee food quality and presentation, addressing any concerns swiftly and proactively.
  • Handle guest inquiries, complaints, and feedback with professionalism and understanding.
  • Develop and implement strategies aimed at boosting sales, enhancing efficiency, and increasing profitability.
  • Conduct regular team meetings to communicate objectives, expectations, and performance insights.
  • Assist in maintaining cleanliness across the restaurant, including dining areas, restrooms, and kitchen spaces.
  • Supervise maintenance and repair tasks to ensure the restaurant remains in top condition.
  • Monitor and manage food and labor expenses to align with established financial goals.
  • Oversee the hiring and recruitment process, ensuring the selection of candidates who reflect the restaurant's values and standards.
Qualifications:
  • Prior experience in restaurant management or a similar role is essential.
  • Strong leadership and interpersonal skills, with the ability to motivate and lead a diverse team.
  • Excellent communication and problem-solving skills.
  • Comprehensive knowledge of restaurant operations, including food and beverage service, kitchen management, and customer relations.
  • Familiarity with POS systems, inventory management, and financial reporting.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Ability to maintain composure under pressure and make sound decisions in a fast-paced environment.
  • Attention to detail and a commitment to providing exceptional guest experiences.
  • Food handler's certification or a willingness to obtain one.
  • Reliable and punctual attendance is crucial.


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