Non-Certified Medical Support Specialist

2 weeks ago

Midland Michigan, United States MyMichigan Health Full time

Overview:
Under the direct guidance of healthcare providers, the individual will engage in patient evaluation and care while ensuring accurate documentation is maintained.

This role requires a foundational understanding of both specialty and primary care, with the ability to assess, plan, implement, and evaluate patient care effectively.

The position is accountable for coordinating care to guarantee that high-quality, compassionate healthcare is delivered.

Responsibilities include managing patient interactions at office locations and serving as a liaison with various departments and organizations.

The role may involve ordering medical, pharmacy, and office supplies necessary for patient care management.

Compliance with MyMichigan Health policies and procedures, as well as adherence to Occupational Safety and Health Administration (OSHA) guidelines and Clinical Laboratory Improvement Amendments (CLIA) regulations, is essential.

The individual will also coordinate training for new employees, students, and temporary staff as needed.

Patient education, assistance with specialty care procedures, emergency response, and monitoring care management for high-risk patients are key responsibilities. The role includes educating patients and families about medications, their purposes, and potential side effects, while ensuring continuity of care with other healthcare providers.

General office tasks such as typing, filing, and managing phone communications may also be required. The specific expectations for this position may vary based on the assigned practice, and the immediate supervisor will clarify responsibilities.

Key Responsibilities:
(30%)* Manage incoming calls, schedule urgent/emergent appointments, and relay test results. Provide support and guidance to patients regarding consultations, testing, and insurance documentation.

(30%)* Welcome patients and their families, conduct routine pre-examination tasks including vital signs, and document both objective and subjective data regarding the patient's condition. Maintain accurate patient records through tasks such as orders reconciliation and secure messaging.

(20%)* Assist healthcare providers during examinations and procedures.

(20%)* Prepare and sanitize patient areas, set up medical equipment, and ensure cleanliness post-procedure. Dispose of contaminated materials and sterilize instruments.

Additional Duties:
Conduct comprehensive patient assessments as required within the scope of practice.

Perform patient care tasks such as administering injections, changing dressings, and collecting blood samples.

In certain practices, demonstrate proficiency in assisting with procedures like electrocardiograms (EKG), Pulmonary Function Tests (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Tests (NST).

Ensure a clean and safe environment for patients and colleagues. Travel to satellite clinics may be necessary.


Proficiently use necessary computer systems in the office environment, including MAPS, MCIR Practice Management, Electronic Medical Records, and other relevant software to support healthcare providers and staff.

Exhibit critical thinking skills in patient management.


Maintain confidentiality and uphold patient rights in accordance with HIPAA regulations.


May perform clerical tasks such as completing insurance forms, correspondence, arranging hospital admissions, answering phones, and updating patient medical records.

Order necessary supplies and medications.

Ensure accurate documentation and coding in medical records as per policy. Participate in annual quality reviews as required.


Address the age-specific needs of the patient population served, in alignment with departmental standards and policies, as evidenced by observation and feedback.

Undertake other related responsibilities as assigned.

MyMichigan Health emphasizes technology proficiency, and employees are expected to demonstrate competency in Microsoft Windows. Participation in further training opportunities may be required.

Certifications and Licenses:

Credential:

BLS:
Basic Life Support

Equivalent Experience:
Within three months of hire or transfer

Qualification Source:

AHA

Essential:
true

Required Education:

Education:

TECH

Equivalent Experience:

Must be a graduate from a medical assistant program. Preferred certifications include: Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA), or equivalent credentials such as Certified Clinical Medical Assistant (CCMA).


Education Specialization:

MEDASSIST

Essential:
true

Other Information:

EXPERIENCE, TRAINING, AND SKILLS:


Strong interpersonal skills are essential for effective communication with individuals and groups at all levels, conveying ideas and concepts clearly.

Annual Occupational Safety and Health Administration (OSHA) training is mandatory as per the Exposure Control Plan.


Knowledge of medical office policies and procedures typically acquired through three to five years of experience in a healthcare setting is required.

Previous experience in a physician clinic environment is preferred.

PHYSICAL/MENTAL REQUIREMENTS AND WORKING CONDITIONS:
Exposure to stressful situations, including public contact, trauma, grief, and death.

Ability to wear personal protective equipment, including latex materials or suitable alternatives as required.


Must be able to navigate the facility independently and perform job functions as outlined in the job description.

Overall vision and hearing are necessary, with or without assistive devices.

Frequent sitting, standing, and walking for extended periods are required, along with potential postural changes such as stooping, kneeling, or crouching.

Some exposure to bloodborne pathogens and other infectious materials is expected. Compliance with MyMichigan Health bloodborne pathogen and TB testing protocols is required.


Ability to manage multiple tasks, work collaboratively, maintain regular attendance, and remain alert is essential.

Overall dexterity is necessary, including handling, reaching, grasping, and feeling, with potential repetition of these movements throughout the workday.

Physical Demand Level:
Light.

Must be able to occasionally lift or carry 11-20 lbs., frequently handle 10 lbs., and perform walking, standing, pushing, or pulling of arm/leg controls.

  • Medical Assistant

    1 day ago

    Midland, Michigan, United States Mid Michigan Health Full time

    Job SummaryMid Michigan Health is seeking a highly skilled and detail-oriented Medical Assistant - Non-Certified to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering high-quality services.Key ResponsibilitiesPatient Assessment and Care: Conduct...

  • Medical Assistant

    1 day ago

    Midland, Michigan, United States Mid Michigan Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Assistant - Non-Certified to join our team at Mid Michigan Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesPatient Assessment and Care: Conduct thorough patient assessments, gather...

  • Healthcare Support Specialist

    2 weeks ago

    Midland, Michigan, United States MyMichigan Health Full time

    Overview:This role operates under the guidance of a Registered Nurse. The Healthcare Support Specialist (HSS) assists with individual daily living activities and certain patient care treatments under the supervision of the Registered Nurse, adhering to established protocols and guidelines.For casual roles: Casual employees do not have regularly scheduled...

  • Healthcare Support Specialist

    2 weeks ago

    Midland, Michigan, United States MyMichigan Health Full time

    Overview:The Healthcare Support Specialist plays a vital role in delivering comprehensive technical and administrative support within a medical setting. This position operates under the guidance and oversight of a Registered Nurse or designated practice leadership. The Healthcare Support Specialist (HSS) engages in frequent direct patient interactions while...

  • Non-Certified Medical Assistant

    2 weeks ago

    Midland, Michigan, United States Mid Michigan Health Full time

    Position OverviewUnder the direct guidance of the healthcare provider, the incumbent will be tasked with patient evaluation and care, alongside maintaining essential documentation. This role requires foundational knowledge in both specialty and primary care, enabling the assessment, planning, implementation, and evaluation of patient care. The individual...

  • Non-Certified Medical Assistant Position

    2 weeks ago

    Midland, Michigan, United States Mid Michigan Health Full time

    OverviewUnder the direct guidance of a healthcare provider, the Medical Assistant will be tasked with patient evaluation and care, alongside maintaining necessary documentation. This role requires foundational knowledge in both specialty and primary care, enabling the assessment, planning, implementation, and evaluation of patient care. The individual will...

  • Medical Support Specialist

    3 days ago

    Plymouth, Michigan, United States Forefront Dermatology Full time

    Job SummaryForefront Dermatology is seeking a highly skilled and detail-oriented Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our dermatologists in a fast-paced clinical environment.Key ResponsibilitiesRoom patients and document vital informationScribe information...

  • Healthcare Support Specialist

    2 weeks ago

    Midland, Michigan, United States MyMichigan Health Full time

    Overview:This role operates under the guidance of a Registered Nurse. The Healthcare Support Specialist assists with individual daily living activities and performs specific treatments for patient care as directed by the Registered Nurse, adhering to established protocols and guidelines.Key Responsibilities:(50%)* Following the nurse's instructions,...

  • Healthcare Support Specialist

    4 days ago

    Midland, Michigan, United States MyMichigan Health Full time

    Job SummaryThis position works under the supervision of the Registered Nurse to provide high-quality patient care and support services. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesUnder the direction of the nurse, prioritize and...

  • Laboratory Support Specialist

    2 weeks ago

    Midland, Michigan, United States MyMichigan Health Full time

    Overview:Laboratory Support Specialist Role Overview:The Laboratory Support Specialist executes a variety of technical and administrative tasks under the guidance of a qualified laboratory professional.Key Responsibilities:A Typical Day for a Laboratory Support Specialist at MyMichigan Health:(50%) – Prepares, processes, and logs specimens for diagnostic...

  • Medical Support Specialist

    3 days ago

    Wyandotte, Michigan, United States Select Specialty Hospital - Downriver (Wyandotte) Full time

    Job SummaryWe are seeking a highly motivated and compassionate Medical Support Specialist to join our team at Select Specialty Hospital - Downriver (Wyandotte). As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our critically ill patients.Key ResponsibilitiesPerform patient care activities such...

  • Healthcare Assistant

    2 weeks ago

    Midland, Michigan, United States Mid Michigan Health Full time

    Position OverviewUnder the direct supervision of a healthcare provider, the individual will be tasked with patient evaluation and care, alongside maintaining accurate documentation. This role requires a foundational understanding of both specialty and primary care, enabling the assessment, planning, implementation, and evaluation of patient care. The...

  • Healthcare Assistant

    2 weeks ago

    Midland, Michigan, United States Mid Michigan Health Full time

    Position OverviewUnder the direct guidance of the healthcare provider, the individual will be tasked with patient evaluation and care, alongside maintaining precise documentation. This role requires foundational knowledge of both specialty and primary care, enabling the assessment, planning, implementation, and evaluation of patient care. The individual will...

  • Certified Respiratory Care Specialist

    2 weeks ago

    Midland, Michigan, United States MyMichigan Health Full time

    Overview:This role involves independently or collaboratively with a physician, administering therapeutic medications, executing various treatment modalities, and conducting diagnostic assessments for the respiratory system. The specialist is expected to respond promptly to critical situations, providing CPR and life support interventions.As a resource...

  • Medical Support Specialist

    1 day ago

    Troy, Michigan, United States Together Women's Health, LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at Together Women's Health, LLC. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesObtain and accurately document patient health history and vital signsPrepare exam rooms...

  • Medical Support Specialist

    1 day ago

    Roseville, Michigan, United States Together Women's Health, LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at Together Women's Health, LLC. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesObtain patient health history and accurately document in Electronic Medical...

  • Medical Support Specialist

    1 day ago

    Roseville, Michigan, United States Together Women's Health, LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at Together Women's Health, LLC. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesObtain patient health history and accurately document in Electronic Medical...

  • Medical Support Specialist

    3 days ago

    Battle Creek, Michigan, United States Select Specialty Hospital - Battle Creek Full time

    Job SummaryWe are seeking a skilled Medical Support Specialist to join our team at Select Specialty Hospital - Battle Creek. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our critically ill patients.Key ResponsibilitiesPerform patient care services, including bathing, oral hygiene, and hair...

  • Client Support Specialist

    7 days ago

    Michigan City, Indiana, United States Alick's Home Medical Equipment Full time

    Client Support SpecialistOverview of ResponsibilitiesThe Client Support Specialist serves as a vital point of contact for customers, providing assistance and guidance regarding home medical equipment and services.This role involves:Engaging with customers through various communication channels, ensuring a welcoming and informative experience.Possessing a...

  • Anesthesia Coding Specialist

    2 weeks ago

    Midland, Michigan, United States MyMichigan Health Full time

    Position Overview:This role focuses on the coding of anesthesia services.The individual in this position will be responsible for accurately coding all services related to both major and minor surgical procedures, as well as evaluation and management (E/M) levels conducted in various healthcare settings. This role involves ensuring compliance with third-party...