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Non-Certified Medical Assistant Position
2 months ago
Under the direct guidance of a healthcare provider, the Medical Assistant will be tasked with patient evaluation and care, alongside maintaining necessary documentation.
This role requires foundational knowledge in both specialty and primary care, enabling the assessment, planning, implementation, and evaluation of patient care.
The individual will be responsible for coordinating care to ensure that high-quality, compassionate patient services are delivered.Responsibilities include overseeing patient management at office locations and acting as a liaison with various organizations and departments.
This position may also involve ordering medical supplies, pharmacy items, and office materials essential for patient care.Compliance with all policies and procedures of Mid Michigan Health, as well as adherence to Occupational Safety and Health Administration (OSHA) guidelines and Clinical Laboratory Improvement Amendments (CLIA) regulations, is required.
Additionally, the Medical Assistant will coordinate training for new employees, students, and temporary staff as necessary.The clinical staff member will provide patient education, assist with specialty care procedures, manage symptoms, be available for emergencies, monitor compliance, and educate patients and families regarding medications, including their purposes and potential side effects. Continuity of care with other providers will also be ensured.
General office duties such as typing, filing, answering phones, and operating office equipment may also be performed as needed. The specific responsibilities outlined may vary slightly based on the assigned practice.Key Responsibilities
(30%) Manage all incoming calls, schedule urgent/emergent appointments, and relay test results. Support and guide patients through consults, testing, and insurance pre-certification documentation.
(30%) Welcome patients and their families, conduct routine pre-examination tasks including vital signs, and accurately record both objective and subjective data regarding presenting conditions. Maintain precise patient records through orders reconciliation, secure messaging (if applicable), and other assigned tasks. Conduct medication reconciliation, document allergy reactions, and process refills within the scope of certification.
(20%) Assist healthcare providers during examinations and procedures.
(20%) Prepare and sanitize patient areas, set up necessary equipment, and ensure cleanliness after procedures. Dispose of contaminated materials and sterilize medical instruments.
Additional Duties
Conduct comprehensive patient assessments as required within the practice scope.
Perform patient care tasks including injections, minor dressing changes, and blood specimen collection.
In certain practices, demonstrate proficiency in assisting with procedures such as electrocardiograms (EKG), Pulmonary Function Tests (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Tests (NST).
If necessary, travel to satellite clinics may be required.
Proficient in essential computer functions within the office environment: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and other relevant programs to support providers and staff.
Maintain confidentiality and uphold patient rights in accordance with established procedures and HIPAA regulations.
May be tasked with clerical duties such as completing insurance forms, correspondence, arranging hospital admissions, answering phones, and updating patient medical records.
Ensure accurate documentation and coding in medical records as per policy.
Participate in annual reviews for quality and completeness as required.
Address the age-specific needs of the population served in accordance with departmental standards and policies, as evidenced by observation, documentation, and peer feedback.
Mid Michigan Health is a technology-driven organization, and employees are expected to demonstrate proficiency in Microsoft Windows.
Participation in further learning opportunities offered by Mid Michigan Health may be required.
Certifications and Licensures
BLS - Basic Life Support
Required Equivalent Experience - Within 3 months of hire or transfer
Education Requirements
Education: Technical Certificate
Comments: Must be a graduate of a medical assistant program.
Preferred Certifications:
Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) or equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant (CCMA), etc.
Experience, Training, and Skills
Strong interpersonal skills are essential for effective communication with individuals and groups, facilitating interactions at all levels to convey ideas and concepts clearly.
Knowledge of medical office policies, practices, and procedures is typically acquired through three to five years of experience in the healthcare system or a similar environment.
Physical and Mental Requirements
Exposure to stressful situations, including public contact, trauma, grief, and death.
Able to wear personal protective equipment, including latex materials or appropriate substitutes as required for the position.
Must be able to navigate the facility with or without assistive devices and perform job functions as outlined in the job description.
Frequent sitting, standing, and walking for extended periods are required.
May involve frequent postural changes such as stooping, kneeling, or crouching.
Some exposure to bloodborne pathogens and other potentially infectious materials.
Must adhere to Mid Michigan Health protocols for bloodborne pathogens and TB testing as required.
Ability to manage multiple tasks, collaborate with others, work independently, maintain regular attendance, and remain alert.
Repetition of these movements may be required on a regular to frequent basis.
Physical Demand Level:
Light. Must be able to occasionally lift or carry 11-20 lbs., frequently handle 10 lbs., and perform walking, standing, pushing, or pulling of arm/leg controls.
