Event Sales and Management Professional
4 days ago
Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.
Our team is responsible for creating unforgettable experiences for our clients and their guests.
The Sales and Event Manager will be responsible for prospecting new clients and securing reservations and payments for group sales, sponsorships, and corporate sales initiatives.
This position will also serve as the Event Manager for rental events such as conferences, social events, and banquets.
The ideal candidate will have a strong background in sales and event management, with excellent communication and organizational skills.
Responsibilities include:
- Prospecting new clients and securing reservations and payments for group sales, sponsorships, and corporate sales initiatives
- Managing and executing sponsors and experience calls, as well as researching and contacting corporations, scouts, schools, and other businesses that may be interested in Premium seating/experiences and corporate sales opportunities
- Developing and maintaining relationships with promoters, event producers, sub-contractors, tenants, and clients, including creating and executing applicable letter of agreements
- Gathering data and analytics to create sales recap summaries for facility events
- Assisting in day-of-event operations associated with live events, including media relations, corporate functions or activations, pre-show parties, client parties, and more before, during, and/or after the event
- Attending and promoting at festivals and community events at off-site locations throughout the year
- Planning, coordinating, and facilitating the logistics of assigned events, acting as liaison for building with all parties and departments involved in the event
- Coordinating and providing clear, concise, and timely communication with building staff of all requirements necessary for events, preparing and distributing detailed event resumes, diagrams, event staffing requirements, set-up requirements, general instructions, and supporting documentation for each event using industry-specific software
- Communicating changes before and during events
- Developing and controlling event budgets, including preparing Pre-Event Event Financial Estimates to clients based on potential operational costs during the course of the event, coordinating the completion of Post-Event Financial Settlements
- Troubleshooting during event preparation and during event to ensure that all event setups are correct, including making decisions about policy, procedures, billing, and staffing
- Monitoring in-house set-up to ensure that the facility, equipment, physical set-up, and labor provided meet the requirements of contractual agreements within the constraints of safety, health, and fire code standards
- Ensuring that all event insurance certificates, licenses, and permits required for events or production are obtained in a timely manner
- Ensuring that the facility is cleaned prior to, during, and after all events to maintain building appearance and increase customer satisfaction
- Communicating and coordinating with the Food & Beverage Department for catering needs
- Serving as a facility representative at assigned events by enforcing facility policies and procedures, identifying and resolving public and event-related complaints in a professional manner, ensuring customer satisfaction
- Analyzing challenges, identifying alternative solutions, and projecting consequences of proposed actions and implementing recommendations in support of organizational objectives
- Attending various weekly scheduled building meetings
- Communicating any problems and proposed solutions to the executive team
- Establishing and maintaining effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public, and municipal officials
- Acting as facility manager on duty as required
- Minimum of 3-5 years of Sales and Event Management experience
- Bachelor's degree from an accredited four-year college/university with major coursework in event management, facility management, sports management, hospitality management, business administration, or related field required
- 3+ years of increasingly responsible experience in event management in a public assembly facility, convention center, arena, hotel, or similar facility preferred
- Strong leadership, organizational, and creative thinking skills
- Proactive and able to work with minimal supervision
- Ability to work in a fast-paced environment while handling multiple projects
- Excellent people skills, with the ability to effectively communicate with the general public, staff, and co-workers in a positive, professional manner
- Proficiency in Microsoft Office applications
- Ability to work a flexible schedule, including early mornings, days, evenings, weekends, holidays, extended (long) work days with extended number of days
Oak View Group is an equal opportunity employer and welcomes applications from diverse candidates.
We are committed to creating a workplace that reflects the diversity of our communities and is inclusive of all employees.
We will not discriminate against employees or applicants for employment on any legally recognized basis.
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