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Account Specialist, Business Operations Coordinator, Full Time, Days
2 months ago
Job Summary
We are seeking a highly skilled and detail-oriented Account Specialist to join our team at Prisma Health. As an Account Specialist, you will play a critical role in supporting the maintenance of accurate and efficient business operations.
Key Responsibilities
- Customer Service - Provide exceptional customer service to internal and external stakeholders, responding to inquiries and resolving issues in a timely and professional manner.
- Patient Registration - Register patients accurately and efficiently, verifying payer sources and ensuring compliance with regulatory requirements.
- Account Management - Ensure all accounts are billed timely, reports are worked, and unpaid claims are followed up on to minimize delays and maximize revenue.
- Reporting and Analytics - Generate and analyze key statistics to inform business decisions, including compliance, sales, revenue, cash, and patient flow.
- Insurance Pre-Authorization - Process insurance pre-authorizations, enter, validate, and reconcile visit activity and supplies to ensure accurate billing.
- Financial Management - Post payments daily and reconcile deposits to ensure accurate financial records.
Requirements
- Education - High School diploma or equivalent.
- Experience - 3 years of customer service experience.
Working at Prisma Health
At Prisma Health, our vision is to transform healthcare for the benefit of the communities we serve. We are committed to providing exceptional patient care and creating a work environment that supports the growth and development of our employees.
