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Principal Account Executive Healthcare

1 month ago

Westlake, Ohio, United States Hyland Full time
Job Title: Principal Account Executive Healthcare

At Hyland, we are seeking a highly skilled and experienced Principal Account Executive to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with new and existing customers or partners in the healthcare industry.

Key Responsibilities:
  • Develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritization of opportunities for assigned high-risk, high-impact existing or potential customers or partners.
  • Operate as a trusted advisor to customers or potential customers, developing and maintaining strategic working relationships with senior leadership, including those at the executive level.
  • Utilize long-term vision, strategy, and roadmaps to generate and maintain a constant pipeline.
  • Leverage expertise and significant best practice knowledge to educate customers and potential customers on the benefits of Hyland's solution, driving customer need and creating opportunities.
  • Partner with sales solution engineers in the development of software demonstrations for customers or potential customers, actively contributing and participating in software demonstrations.
  • Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits, or sales calls.
  • Comprehensive understanding of best practices and market trends, proactively educating and influencing key executives on future business and technical needs, pursuing opportunities for company expansion and integration.
  • Engage company specialist and support resources as needed to advance opportunities.
  • Determine the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response.
  • Develop and maintain strategic internal working relationships to enhance sales execution.
  • Attend and actively contribute to trade shows to ensure customers or potential customers are participating in company marketing efforts, tailoring plans to meet customer needs.
  • Develop the closing plan and strategy for accounts with key influencers within the account, leading negotiation and contracting process to ensure deals are closed on time, as forecasted.
  • Operate as an innovative thought leader among the team, contributing to the overall growth and quality of the sales team and processes.
  • Serve as a subject matter expert for the sales department and colleagues, consulting on market trends and best practices.
  • Mentor, coach, and influence other sales team members.
Requirements:
  • Experience with ERP or EMR solutions.
  • Bachelor's Degree or equivalent experience.
  • Significant experience as an Account Manager in a complex environment.
  • Deep knowledge and expertise in sales or relevant industry or technology solution.
  • Proficient in opportunity management and account planning tools.
  • Microsoft Windows and Office proficient.
  • Proven year-over-year sales generation success.
  • Excellent ability to establish rapport and gain the trust of others.
  • Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.
  • Highly organized and experienced at successfully multi-tasking.
  • Self-motivated with the ability to manage work independently to completion.
  • Excellent collaboration skills, applied successfully within the team as well as with other areas.
  • Excellent at gaining consensus across multiple departments and leadership levels.