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Customer Success Professional

2 months ago

San Diego, California, United States Divergent Marketing Solutions Full time

About the Role:

Divergent Marketing Solutions is seeking a highly skilled and motivated Customer Success Manager to join our team. As a key member of our organization, you will be responsible for acquiring new clients, growing into new markets, and developing new sales campaigns to drive success for our clients.

Key Responsibilities:

  • Interact with potential consumers by educating them on products and services our clients provide
  • Build imperishable relationships with customers through exceptional interpersonal skills and personability
  • Answer questions regarding services and expand on the benefits of our brand vs. competitors
  • Participate in regular meetings with the Customer Success Management team to construct strategies for achieving customer acquisition standards and sales goals
  • Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information
  • Complete customer's orders efficiently and accurately

Requirements:

  • Prior experience in a customer-centric role is preferred
  • High School Diploma or equivalent
  • College Degree is preferred but not required
  • Strong ability to communicate effectively
  • Aptitude for taking on multiple responsibilities with versatility