Program Manager Supply Chain Services Leader

4 weeks ago

Grandview, Missouri, United States Vallen Full time
Job Summary

Vallen is seeking a highly skilled and experienced Program Manager Supply Chain Services to lead our sales, operations, and profitability efforts for several large Supply Chain Solution customers. As a key member of our team, you will be responsible for overseeing the work of multiple onsite associates and/or managers in Supply Chain Services, developing and implementing logistics plans, budgets, and procedures to maximize compliance, and ensuring customer needs are met within budget constraints.

Key Responsibilities
  • Provide leadership to onsite sales and operations associates, including interviewing, selecting, hiring, coaching, counseling, and disciplining associates while enforcing company policies, procedures, and productivity standards.
  • Contribute to strategic planning, direction, and goal setting for the department or function.
  • Develop and implement impactful policies, practices, and procedures that align with organizational goals, ensuring supply chain services meet high-quality standards, service level agreements, and cost optimization for goods or materials.
  • Drive operational efficiencies, exceed customer expectations, and ensure exceptional service levels through KPI management, strong customer service orientation, and proactive follow-up skills.
  • Partner with multiple departments to assess and address customer issues through project management, providing ownership to proactively provide solutions and ensuring all timelines are met.
  • Analyze team performance, assess program efficiency, report results, and manage ongoing improvements.
  • Ensure achievement of sales and profitability goals for portfolio of assigned sites.
  • Demonstrate leadership in driving process improvement and cost-saving initiatives by leveraging Vallen's Value Plus Program (VPP).
  • Resolve staffing, contractual, and financial issues escalated by site associates and leaders.
  • Initiate and manage sales growth within assigned supply chain solution sites, providing guidance and mentorship to site associates/leaders, focusing on product standardization, consolidation, and expanding Vallen Exclusive Brands.
Requirements
  • Bachelor's degree in a related field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.) and 7+ years of outside or inside experience or an equivalent combination of education and experience in supply chain management, wholesale distribution, industrial distribution, manufacturing, or a similarly applicable industry (indirect materials a plus).
  • Possesses a deep understanding of system dynamics, principles of vendor-managed inventory, and the impacts on supply chain performance.
  • 5+ years of staff management with a proven track record as a team leader demonstrating a solid understanding of people management practices.
  • Strong ability to develop and cultivate customer relationships at executive level of assigned portfolio of integrated supply sites.
  • Demonstration of basic mathematical skills (add, subtract, multiply, and divide in all units to measure, using whole numbers, common fractions, and decimals); ability to compute rate, ratio, and percent preferred.
  • Ability to compile routine reports and write correspondence.
  • Ability to work in a team environment and be self-motivated to accomplish assigned tasks and goals.
  • Must have a mechanical aptitude and demonstrated knowledge of recognizing manufacturing applications where Vallen products, services, and solutions can deliver cost savings to the local integrated supply customer.
  • Strong presentation skills with professional presence to deliver materials to a C-level executive audience (internally and/or externally).
Work Environment and Physical Demands

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

  • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
  • Regularly required to talk and hear; frequently required to sit; occasionally required to stand and walk.
  • May be required to wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.) when making sales calls and/or visiting warehouse, manufacturing, customer, and/or supplier facilities.
  • Occasionally required to lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, and ability to adjust focus.
  • Long periods of time working on a computer and performing repetitive key-boarding activities is required.

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