General Manager

4 weeks ago


Grandview, Missouri, United States Five Below Full time

At Five Below, we're on a mission to create an amazing experience for our customers. As a General Manager, you'll play a key role in driving our growth and success. We're looking for a leader who can inspire and motivate our team to deliver exceptional customer experiences and drive business results.

Key Responsibilities:
  • Build a Culture of Working Back from the Customer: Lead a growth-oriented sales culture to achieve store business performance results. Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers.
  • Develop a High Performing Crew: Hire and engage talented employees, with the necessary skills, to be in the right place (i.e., store role) at the right time. Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity.
  • Drive a Consistent Business: Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing.

We're looking for a leader who can drive results, inspire their team, and create a positive and inclusive work environment. If you have a passion for retail, a drive to succeed, and a commitment to excellence, we want to hear from you.

Requirements:

  • High School Graduate or equivalent
  • Minimum of 5 years of retail management experience required. Multi-unit experience preferred.
  • Excellent verbal and written communication skills
  • Ability to maintain composure under pressure
  • Previous experience leading direct reports
  • Experience in managing multiple stores and high unit output
  • Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; lift/climb up to 30 lbs. and climb moderately
  • Ability to operate the register, stand, and walk for multiple hours
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
  • Demonstrated leadership and supervisory skills
  • Expertise in store systems and operational controls
  • Ability to communicate effectively to customers, team, and supervisor
  • Ability to lead, direct, and execute multiple tasks concurrently
  • Proficient computer/ technology skills (Outlook, Excel, Web navigation)


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