Commercial Branch Manager
8 hours ago
About Snider Fleet Solutions
We are a leading provider of commercial tire dealers and retread service providers in the nation. Our company values dedication and hard work, and we are looking for a team member who shares these values to fill our Commercial Branch Manager role.
Job Summary
The Commercial Branch Manager will be responsible for designing business strategies and managing day-to-day operations at our Snider Fleet Solutions branch. This individual will communicate with local and national account customers within the transportation industry.
Key Responsibilities
- Ensure profitability by meeting monthly and yearly profitability goals.
- Ensure revenue growth by meeting monthly and yearly revenue goals.
- Implement and evaluate branch operational practices for commercial, industrial, and mechanical lines of business.
- Provide sales staff support and supervision through service quotes, product look-ups, and alleviating customer disputes or requests.
- Manage and maintain inventory according to company standards.
- Conduct daily reviews of Invoice Register, Warehouse, Service Bays, and Equipment to ensure safety, compliance, cleanliness, and organization.
- Responsible for maintaining up-to-date employee administrative files, including DOT Med Cards, TIA certifications, forklift safety, etc.
- Ensure FleetSMART compliance for accuracy and invoicing.
- Review MCSN and SFS Business Assessment for compliance and monitor non-moving inventory items.
- Work with the Regional Sales Manager to hire, retain, train, and manage employee productivity and professional development.
- Establish branch goals and objectives aligned with the region's and company's goals.
- Perform regular employee evaluations to determine areas of improvement.
- Responsible for branch P&L, employee payroll/overtime, and overall expenses.
- Ensure branch has sufficient resources, including personnel, material, and equipment.
- Conduct safety meetings for the Branch and perform facility checklists.
- Follow all safety rules, wear proper PPE, and demonstrate a safety-conscious mindset.
- Exemplify excellent attendance, arrive on time, and wear the correct uniform.
- Adhere to all policies, procedures, and values of Snider Fleet Solutions.
Work Environment
The Commercial Branch Manager will work in a combination of office and service shop/warehouse settings at one of our commercial/industrial tire and mechanical truck service centers. The employee will occasionally be exposed to fumes or airborne particles, interact with moving mechanical parts/equipment, and work in a moderate to high noise level environment.
Requirements
- Associate's Degree in Business or related fields; four-year degree preferred and/or equivalent work experience.
- At least 3-5 years' experience within the industry or related management position.
- Responsibility and experience managing P&L is preferred.
- Familiarity with Paylocity and AS400 software is a plus.
- Must be at least 21 years old.
- Must have a clean driving record.
- Commercial TIA certification preferred.
- Forklift certification, obtained after employment.
Skills and Abilities
- Ability to pass background check and drug screen.
- Safety-conscious at all times.
- Proficient skills in Microsoft Office (Outlook, Word, Excel, & PowerPoint) and the ability to learn and operate other software (AS400, SAP, Paylocity, BTN, etc.).
- Strong leadership, organizational, and time management skills, as well as close attention to detail.
- Ability to cycle inventory, run reports, and communicate with upper management.
- Reliable and dependable with self-initiative.
- Ability to multi-task and work effectively under pressure and time constraints.
- Ability to work effectively as a team member and independently with minimal supervision.
- Ability to interact with all levels within the organization and client base.
- Ability to understand the top 30 customer's portfolio, as well as the top 10 potential.
- Superior customer service and communication skills (both written and verbal).
- Demonstrate proficient analytical thinking and business insight.
- Requires the ability to identify new opportunities for growth.
- Must be able to work in a results-oriented fast-paced environment.
- Sensitivity to confidential matters.
- Must exemplify sound decision-making skills and be able to adapt quickly to changing conditions.
- Must possess the ability to effectively present information, respond to questions, solve problems, and resolve conflict.
- Prior knowledge or ability to learn, implement, and monitor state/federal OSHA regulations.
- Ability to develop and maintain customer relationships.
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