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Commercial Sales Manager

2 months ago

Columbia, South Carolina, United States Westlake Ace Hardware Full time
About Westlake Ace Hardware

Ace Retail Holdings, a division of Ace Hardware Corporation, operates the Westlake Ace Hardware chain, one of the largest hardware retailers in the United States. With a legacy spanning over a century, Westlake Ace Hardware is headquartered in Lenexa, Kansas, and manages over 150 neighborhood stores across the nation. Our commitment to exceptional service and our Core Values of:

Service, Passion, Respect, Integrity, Teamwork, and Excellence

sets us apart in the industry.

Position Overview

As a successful Business Development Manager within Westlake Commercial (the Commercial Division of Westlake Hardware), your role will be pivotal in driving sales growth and fostering a sales-oriented culture among store teams. Your primary objective will be to enhance sales while nurturing relationships with business customers to ensure sustainable growth.

Key Responsibilities

Customer Engagement
  • Identify and pursue commercial sales opportunities with businesses and multifamily property management clients to expand our commercial account base.
  • Focus on increasing sales with established commercial accounts through relationship-driven sales strategies. Utilize analytics and customer shopping behaviors to optimize sales potential.
  • Exercise discretion in establishing special pricing, custom orders, and tailored solutions within defined parameters.
  • Target new commercial customer segments that demonstrate significant growth potential.
  • Collaborate with local store teams to develop marketing initiatives, events, and promotions to attract and retain commercial accounts.
  • Participate in trade shows and client meetings to promote our offerings.
Team Collaboration
  • Serve as a liaison between commercial clients and store personnel, including General Managers and sales associates.
  • Provide coaching and training to store teams on effective business customer engagement and B2B sales practices.
  • Support store leadership in cultivating a culture that prioritizes commercial sales growth.
  • Partner with store management to integrate B2B strategies into daily operations and enhance customer service.
  • Work with store staff to ensure that product offerings meet the needs of business customers efficiently.
  • Complete additional tasks and projects as assigned.
Essential Qualifications

Demonstrate and embody our Core Values in daily interactions:
  • SERVICE - Deliver exceptional service to customers, associates, and communities.
  • PASSION - Exhibit enthusiasm for our work, customers, and team members.
  • RESPECT - Acknowledge the value of diversity and inclusivity in the workplace.
  • INTEGRITY - Uphold ethical standards in all business dealings.
  • TEAMWORK - Collaborate effectively to achieve shared goals.
  • EXCELLENCE - Commit to continuous improvement and outstanding results.
Required Skills and Experience
  • Bachelor's Degree in Business Administration or a related field, or 5+ years of relevant experience.
  • Strong understanding of retail operations, relationship management, and sales fundamentals.
  • Excellent interpersonal skills with the ability to negotiate and resolve conflicts.
  • Proven ability to inspire teamwork and motivate others.
  • Capability to deliver training across various levels within the organization.
  • Ability to analyze the competitive landscape and develop effective B2B strategies.
  • Strong leadership, communication, and organizational skills.
  • Proficient in Microsoft Office Suite and various operating systems.
  • Ability to work independently and manage flexible schedules.
  • Willingness to travel as needed.
  • Physical ability to perform tasks such as standing, walking, lifting (up to 50lbs), and climbing.
Compensation Details

$50000

Equal Opportunity Employer
Westlake Ace Hardware is dedicated to promoting equal employment opportunities and values diversity in the workplace. We are committed to preventing discrimination based on race, religion, color, sex, gender identity, national origin, age, marital status, disability, military discharge, or any other protected status.