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Customer Service Representative

1 month ago

Baltimore, Maryland, United States Walgreens Full time
Customer Service Associate Job Description

At Walgreens, we're committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in achieving this goal.

Key Responsibilities:
  • Provide top-notch customer service, ensuring a positive experience for every customer.
  • Operate a cash register, process transactions, and handle returns, exchanges, and refunds.
  • Assist customers with finding products, answering questions, and making recommendations.
  • Maintain a clean and organized store environment, including counters, shelves, and displays.
  • Implement asset protection procedures to prevent loss and ensure compliance with laws and regulations.
  • Assist with visual merchandising, including constructing and maintaining displays.
  • Provide exceptional service in the photo area, including digital passport photo service and suggestive selling of promotional photo products.
  • Assume web pick-up responsibilities, including monitoring orders and delivering them to customers.
Requirements:
  • Fluency in reading, writing, and speaking English.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Preferred: six months of experience in a retail environment and prior work experience with Walgreens.

We're an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records. The actual compensation offered will depend on various factors, including geography, skills, and experience. To review benefits, please visit jobs.walgreens.com/benefits.