Customer Service Operations Director
3 days ago
Antwerpen Automotive is seeking a seasoned and results-driven Customer Service Operations Director to lead our service department. With a focus on customer satisfaction, this role will oversee the daily operations of the service team, ensuring seamless delivery of services while achieving financial objectives.
Key Responsibilities- Develop and implement strategies to enhance customer experience throughout the service process
- Forecast goals and objectives for the service department, ensuring alignment with dealership targets
- Hire, train, motivate, counsel, and monitor the performance of service department staff members
- Maintain accurate records of repair orders, warranty submissions, and customer information
The ideal candidate should possess excellent leadership, communication, and problem-solving skills. Prior experience in a similar role, preferably in an automotive setting, is highly desirable.
Benefits Package- Competitive salary range: $80,000 - $110,000 per year
- Dental, health, vision insurance
- Paid time off
- 401(k) plan with company match
We offer a comprehensive benefits package that supports the well-being and career growth of our employees.
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Food Service Operations Director
4 weeks ago
Baltimore, Maryland, United States Johns Hopkins HealthCare Full timeJob SummaryThe Director of Food and Culinary Services at Johns Hopkins Health System is responsible for leading the Food Services Department. This leader provides strategic direction and oversight to ensure the optimal efficiency and effectiveness of food and culinary service operations. The Director ensures a high level of customer service and patient...
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Food Service Operations Director
4 weeks ago
Baltimore, Maryland, United States Johns Hopkins Bayview Medical Center Full timeJob SummaryThe Director of Food and Culinary Services at Johns Hopkins Bayview Medical Center oversees the Food Services Department, providing strategic direction and ensuring optimal efficiency and effectiveness of food and culinary service operations. This leader is responsible for delivering high-quality customer service, maintaining a positive work...
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Operations Director
4 weeks ago
Baltimore, Maryland, United States Levy Full timeJob Title: Assistant Director, OperationsAbout the Role:We are seeking an experienced Assistant Director of Operations to join our team at Levy. As a key member of our operations team, you will be responsible for providing primary support to ensure ideal workflow and exceptional service.Key Responsibilities:Establish and Review Standards: Establish and...
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Associate Director for Virtual Field Operations
3 weeks ago
Baltimore, Maryland, United States Lutheran Immigration and Refugee Service Full timeJob DescriptionJob Title: Associate Director for Virtual Field OperationsJob Summary:We are seeking an experienced Associate Director to lead our Virtual Field Operations team. The successful candidate will provide programmatic management and leadership to a team responsible for the implementation, oversight, and quality of direct VRandP programming.Key...
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Plant Operations Director
3 weeks ago
Baltimore, Maryland, United States Availinfra Full timeAbout UsAt Avail Infrastructure Solutions, we pride ourselves on delivering innovative and cost-effective solutions to our customers. Our custom-engineered enclosure systems are designed to protect critical infrastructure while extending operating life.As the largest and most experienced custom enclosure manufacturer in North America, we have three...
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Service Director
4 weeks ago
Baltimore, Maryland, United States AION Management Full timeJob SummaryUnder the direction of the Real Estate Manager, the Service Director is responsible for overseeing all physical aspects of the apartment community, ensuring curb appeal and quality of apartment homes, responding to customer service requests, and adhering to all safety policies.Maintenance ServicesDirect and oversee all aspects of maintenance of...
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Director of Facilities Operations
4 weeks ago
Baltimore, Maryland, United States Baltimore City Public Schools Full timeJob SummaryBaltimore City Public Schools seeks a highly skilled and experienced Director of Facilities Operations to lead the maintenance and operations of its physical plant. The ideal candidate will have a strong background in facilities management, engineering, or business administration, with a minimum of five years of senior management experience in...
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Director of Operations
4 weeks ago
Baltimore, Maryland, United States Crothall Healthcare Full timeJob SummaryOverviewCrothall Healthcare is seeking a highly skilled and experienced EVS Director III to join our team. As a key member of our Housekeeping Department, you will be responsible for directing and overseeing the operational needs of the department. You will coordinate the tasks of the Assistant Directors and Operations Managers, serve as a liaison...
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Baltimore Operations Director
3 weeks ago
Baltimore, Maryland, United States Elite Building Services Full timeJob Description:Company Overview:Elite Building Services is a responsible, single source, preferred partner, providing world-class facility services while striving to be the best place to work. Elite is a certified woman-owned business, headquartered in Wilmington, Delaware. We service the New England, Mid-Atlantic, Mid-West and Southeastern regions of the...
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Executive Director of Food Service Operations
3 weeks ago
Baltimore, Maryland, United States AEG Full timeJob SummaryThe Executive Director of Food Service Operations is responsible for the efficient, professional, and profitable operation of the food service operations at the assigned venue. This individual oversees every managerial, full-time, and part-time position, ensuring full compliance with state and federal labor laws, sanitation, and food-related...
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Operations Director
4 weeks ago
Baltimore, Maryland, United States Early Autism Services Full timeOperations ManagerEarly Autism Services is seeking an experienced Operations Manager to lead the overall operations of one of our facilities. As a key member of our team, you will be responsible for cultivating a supportive work environment, demonstrating a commitment to our families, and overseeing financial, safety, and compliance aspects of the...
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Event Services Director
3 weeks ago
Baltimore, Maryland, United States Oak View Group Full timeAbout the Role:The Assistant Director of Event Services is a key member of the Oak View Group team, responsible for enhancing the experiences of our guests, employees, and stakeholders. This dynamic leader will develop, execute, and continuously evaluate aspects of the arena for all assigned events.Key Responsibilities:Oversee the planning, implementation,...
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Customer Service Operations Manager
3 weeks ago
Baltimore, Maryland, United States TriSource Staffing Solutions Full timeJob DescriptionTriSource Staffing Solutions is seeking a Customer Service Operations Manager to lead a team of call center agents in a fast-paced environment with a high volume of calls. The ideal candidate will ensure the effective and efficient operation of the call center, delivering exceptional customer service while meeting performance targets and...
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Director of Financial Operations
3 weeks ago
Baltimore, Maryland, United States Maryland Institute College of Art Full timeJob Title: Director of Financial OperationsJob Summary:We are seeking a highly skilled and experienced Director of Financial Operations to join our team at Maryland Institute College of Art. The successful candidate will be responsible for overseeing the daily operations of the Financial Aid Office, ensuring compliance with all federal and state regulations,...
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Executive Director of Operations
4 weeks ago
Baltimore, Maryland, United States Hub Group Full timeJob DescriptionThe General Manager is responsible for leading the operational functions of Hub Group to ensure customer satisfaction and delivery of legendary customer service while meeting the company's value, mission, and vision statement.Key ResponsibilitiesProvides leadership to achieve the value, mission, and vision statement of Hub Group.Responsible...
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Director of Housekeeping Operations
3 weeks ago
Baltimore, Maryland, United States Great Wolf Lodge Full timeDirector of Housekeeping OperationsAt Great Wolf Lodge, we are seeking a highly skilled and experienced Director of Housekeeping Operations to lead our housekeeping department. This senior-level position is responsible for directing all aspects of housekeeping services and programming, including operations, planning, budgeting, staffing, and payroll.Key...
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Clinical Operations Director
4 weeks ago
Baltimore, Maryland, United States University of Maryland Medical System (UMMS) Full timeJob SummaryThe Director of Clinical Operations, Nursing is responsible for overseeing the daily operations, strategic planning, and quality assurance of all clinical departments within the hospital. This includes optimizing workflows, ensuring compliance with healthcare regulations, and maintaining the highest standards of patient care. The Director...
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Director of Food and Culinary Services Leader
3 weeks ago
Baltimore, Maryland, United States Johns Hopkins Medicine Full timeJob SummaryThe Director of Food and Culinary Services at Johns Hopkins Bayview Medical Center reports to the Vice President of Food and Culinary Services. This leader provides strategic direction to the Food Services Department, ensuring optimal efficiency and effectiveness of food and culinary service operations. The Director ensures a high level of...
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Director of Rehabilitation Services
4 weeks ago
Baltimore, Maryland, United States Carroll Park Healthcare Full timeDirector of Rehabilitation OpportunityCarroll Park Healthcare is seeking a skilled and experienced Director of Rehabilitation to lead our therapy services team. As a key member of our management team, you will be responsible for overseeing the daily operations of our rehabilitation department, ensuring high-quality patient care, and driving business...
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Clinical Operations Director
4 weeks ago
Baltimore, Maryland, United States University of Maryland Medical System Full timeJob SummaryThe University of Maryland Medical System seeks a seasoned healthcare professional to fill the role of Director of Clinical Operations, Nursing. This position is responsible for overseeing the daily operations, strategic planning, and quality assurance of all clinical departments within the hospital.Key ResponsibilitiesTechnology and Innovation:...