IT Application Support Specialist
3 days ago
Job Summary:
We are seeking a highly skilled IT Support Specialist to join our team at Shuvel Digital. As a key member of our IT department, you will be responsible for providing technical support for complex systems, ensuring the smooth operation of our enterprise applications, and collaborating with cross-functional teams to resolve technical issues.
Key Responsibilities:
- Provide technical support for complex systems, including troubleshooting, root cause analysis, and vendor coordination.
- Collaborate with cross-functional teams to resolve technical issues and implement solutions.
- Work with Linux Systems and shell programming, as well as experience with SQL, Toad, Splunk, and Alert/Event monitoring.
- Develop and maintain expert functional knowledge of evolving IT engineering industry technologies, concepts, and trends.
- Perform engineering tasks and assignments in support of business needs, including documentation of new system components and modifications to existing components.
- Ensure the security and integrity of system and product solutions, including compliance with Navy Federal, industry engineering, and Information Security principles and practices.
Requirements:
- 3-5 years of experience supporting complex technical applications in a Production environment.
- Minimum of 2 years of experience working with Linux Systems and shell programming.
- Experience with SQL, Toad, Splunk, and Alert/Event monitoring a plus.
- Experience with payment systems a plus.
- Prod Support primary skills and Windows and AIX server platforms a plus.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role.
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