IT Application Support Specialist

3 days ago


Remote, Oregon, United States Shuvel Digital Full time

Job Summary:

We are seeking a highly skilled IT Support Specialist to join our team at Shuvel Digital. As a key member of our IT department, you will be responsible for providing technical support for complex systems, ensuring the smooth operation of our enterprise applications, and collaborating with cross-functional teams to resolve technical issues.

Key Responsibilities:

  • Provide technical support for complex systems, including troubleshooting, root cause analysis, and vendor coordination.
  • Collaborate with cross-functional teams to resolve technical issues and implement solutions.
  • Work with Linux Systems and shell programming, as well as experience with SQL, Toad, Splunk, and Alert/Event monitoring.
  • Develop and maintain expert functional knowledge of evolving IT engineering industry technologies, concepts, and trends.
  • Perform engineering tasks and assignments in support of business needs, including documentation of new system components and modifications to existing components.
  • Ensure the security and integrity of system and product solutions, including compliance with Navy Federal, industry engineering, and Information Security principles and practices.

Requirements:

  • 3-5 years of experience supporting complex technical applications in a Production environment.
  • Minimum of 2 years of experience working with Linux Systems and shell programming.
  • Experience with SQL, Toad, Splunk, and Alert/Event monitoring a plus.
  • Experience with payment systems a plus.
  • Prod Support primary skills and Windows and AIX server platforms a plus.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role.



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