Client Relationship Manager
6 days ago
We are seeking a highly skilled and motivated Senior Client Service Associate to join our team at Gallagher. As a key member of our client service team, you will play a critical role in delivering exceptional service to our clients and driving business growth.
Key Responsibilities- Support the client service cycle to ensure seamless renewal processes and help our team retain business
- Develop industry knowledge and skills to support account teams in delivering exceptional service to clients
- Work alongside experienced team members to learn the business and gain the knowledge, skills, and abilities to make client-related decisions independently
- Prepare RFPs, coordinate vendor responses, and create client presentations
- Effectively present in open enrollment meetings, participate on client calls, and reply to clients via email
- Maintain up-to-date records in the Document Management System (DMS)
- Guide junior teammates and support the broader client service team during peak enrollment season
- High School diploma/equivalent plus 1 year directly applicable experience
- Proficiency in Microsoft Office and basic math skills
- Appropriate licensing as required
- Associate's degree, professional certification, or equivalent training and experience preferred
- Previous experience managing client relationships
- Competitive salary
- Great teams and exciting career opportunities
- Wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, and more
Gallagher is a leading provider of insurance, risk management, and consulting services. We are committed to delivering exceptional service to our clients and driving business growth through innovation and collaboration.
We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.
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