Senior Relationship Manager

6 days ago


New York, New York, United States HSBC Full time
About the Role

As a Senior Relationship Manager in our International Subsidiary Banking team, you will be responsible for managing a portfolio of high-value clients, providing exceptional customer service, and driving revenue growth. You will work closely with our Commercial Banking team to deliver tailored solutions to our clients' needs, leveraging our global network and expertise.

Key Responsibilities
  • Develop and execute strategic plans to deepen relationships with key clients, identifying opportunities for growth and expansion.
  • Provide expert advice and guidance to clients on their financial needs, leveraging our global product offerings and expertise.
  • Collaborate with internal stakeholders to deliver seamless customer experiences, ensuring timely and effective resolution of client issues.
  • Conduct regular business reviews with clients to understand their evolving needs and preferences, adapting our services to meet their expectations.
  • Work closely with our Global Trade & Receivables Finance, Global Payments Services, Global Banking & Markets, Global Private Banking, and Global Asset Management teams to identify and match client needs with relevant expertise.
Requirements
  • Minimum 10 years of experience in managing commercial relationships, preferably with international needs.
  • Strong credit assessment and analysis skills, particularly with regard to complex and structured facilities.
  • Proven ability to identify and meet client needs through matching a broad range of products and services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • High level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues.
About HSBC

HSBC is a leading global banking and financial services organization, committed to providing exceptional customer service and driving growth through innovation and expertise. We offer a competitive total reward package, including a robust wellness program, flexible benefits, and opportunities for professional development and career advancement.



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