Client Relations Specialist

2 weeks ago


Florence, South Carolina, United States Benjamin Spencer - State Farm Agent Full time
Benefits:
  • 401(k) matching
Position Overview

Are you a personable individual with a passion for assisting clients? Do you thrive in a dynamic environment? If so, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm's insurance and financial service offerings.

Key Responsibilities
  • Build and maintain customer relationships while ensuring timely follow-ups.
  • Deliver prompt, precise, and courteous customer service. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based assessment approach to inform clients about their insurance choices.
As a Team Member of the Agent, you will benefit from:
  • Base salary plus commission/bonus structure
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Exceptional communication skills, both written and verbal
  • Self-driven and motivated
  • Detail-oriented with a focus on accuracy
  • Proactive problem-solving abilities
  • Commitment to providing outstanding customer service
  • Able to collaborate effectively within a team
  • Ability to establish rapport with clients
  • Must be able to obtain a Property and Casualty license
  • Must be able to obtain a Life and Health license


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