Patient Care Coordinator
12 hours ago
Upperline Health is a leading provider of specialized care services, dedicated to delivering high-quality treatment for patients with complex health needs. Our mission is to provide a patient-centered approach to care, coordinating services among a team of specialists to ensure seamless and effective treatment.
Why Work with Us?We offer a competitive compensation package, including a monthly team bonus based on meeting key clinic metrics. Our benefits include comprehensive medical, dental, and vision coverage, 401K, PTO, and parental leave. We prioritize work-life balance, with regular weekday clinic hours and a supportive regional and corporate team.
About the Patient Care Coordinator RoleWe are seeking a motivated and compassionate Patient Care Coordinator to join our team in Smyrna, GA. This role will be responsible for medical front desk receptionist duties, including greeting patients, checking them in, and preparing them for appointments. The ideal candidate will have experience in a healthcare setting, with excellent communication and interpersonal skills.
Responsibilities:- Front desk receptionist duties, including answering phone calls and greeting patients
- Assist patients with scheduling appointments and maintaining on-time schedules
- Retrieve and file patient records as needed
- Collect payment from patients and maintain accurate records
- Responsible for office supply inventory and maintaining a clean and organized entrance area
- Protect patient rights by maintaining confidentiality of patient records
- Experience as a front-office receptionist or in a healthcare setting
- Medical billing and coding experience is highly preferred
- Bilingual Spanish is highly preferred
- Experience working in an EMR, Athenahealth is preferred
- Excellent communication and interpersonal skills
- Exceptional customer service orientation
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