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Client Support Specialist
2 months ago
Join Our Team as a Client Support Specialist
Staff My Agency is on the lookout for a dedicated professional to become a vital part of our team in the role of Client Support Specialist. While prior experience in the insurance sector is not mandatory, we are eager to train individuals who possess the right attributes.
We are searching for a dynamic individual who is passionate about contributing to our growth through meaningful interactions and exceptional client service. If you are a proactive self-starter who excels in a fast-paced setting, this could be your chance for a fulfilling career with significant earning potential and opportunities for advancement.
Key Responsibilities:
- Build and nurture client relationships, ensuring follow-ups as necessary.
- Deliver prompt, accurate, and courteous client service, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Utilize a client-centered, needs-based assessment approach to inform clients about available insurance solutions.
- Exhibit a strong work ethic with unwavering dedication to achieving success daily.
As a Client Support Specialist, you will enjoy:
- Competitive base salary with the potential for annual bonuses.
- Paid time off, including vacation and personal/sick days.
- Valuable industry experience.
- Opportunities for professional growth and advancement.
Qualifications:
- Property & Casualty license (must be obtained within 60 days of employment)
- Life and Health license (must be obtained within 60 days of employment)
- Completion of required training upon hiring
- Bilingual skills are preferred.
- Exceptional interpersonal and communication skills, both written and verbal.
- People-oriented with strong organizational abilities.
- Self-motivated and detail-oriented.
- Proactive in resolving issues.
- Committed to providing outstanding client service.
- Able to learn and navigate computer systems effectively.
- Take pride in delivering accurate and timely work.
- Capable of collaborating within a team environment.
- Able to manage multiple tasks efficiently.
- Responsible for providing timely and comprehensive activity reports.
- Expected to stay updated on product changes, licensing requirements, and ongoing education.
If you envision yourself thriving in this role, we encourage you to submit your resume for consideration. We look forward to discussing the next steps in the selection process.
This position is with an independent contractor agent, not with the insurance company. Employees of independent agents must successfully complete any applicable licensing requirements and training programs. Independent agents hire their own staff, and their employees are not employees of the insurance company.
