Insurance Client Support Specialist

7 days ago


Charlotte, North Carolina, United States Marsh & McLennan Companies Full time
About the Role

We are seeking a highly skilled and customer-focused Insurance Client Support Specialist to join our team at Marsh McLennan Agency. As a key member of our Business Insurance team, you will be responsible for providing exceptional service to our clients and colleagues.

Key Responsibilities
  • Process changes, ratings, and accurate client data entry with attention to detail.
  • Work collaboratively with other team members to meet the service needs of our customers.
  • Provide prompt, courteous, and knowledgeable service to clients and colleagues.
Requirements
  • High school diploma required.
  • Two years of customer service experience.
  • One to two years of experience in the insurance industry.
  • Property & Casualty license (or ability to obtain within 90 days).
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship.
Preferred Qualifications
  • Associates or Bachelor's degree.
  • Experience working with EPIC, Sagitta, and ImageRight.
About Us

Marsh McLennan Agency is a leading provider of business insurance, employee health & benefits, retirement, and private client insurance solutions. We offer a dynamic and inclusive work environment that values colleague well-being, professional development, and community involvement.

Benefits
  • Generous time off, including personal and volunteering days.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work arrangement with three days in the office.
  • Charitable contribution match programs.
  • Stock purchase opportunities.


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