Client Care Specialist
3 days ago
At Ascend Nonprofit Solutions, we are seeking a highly skilled and compassionate Client Care Specialist to join our team. As a key member of our Survivor Resource Center, you will play a vital role in providing hope and healing to those impacted by domestic and sexual violence.
Key Responsibilities:- Client Care: Utilize a trauma-informed, client-centered approach to provide crisis intervention services, answer agency phone calls, and direct callers as necessary.
- Administration: Maintain accurate and up-to-date client, program, and agency records, including statistics and case tracking.
- Stewardship: Support agency mission by participating in agency and community meetings and committees as requested by supervisor.
- Professional Development: Maintain and develop skills and knowledge by attending training and ensuring licensure and certifications are up to date needed for the job.
Requirements:
- High School Diploma; Bachelor's Degree Preferred.
- 1 year administrative or customer service related experience.
- Experience working in human services field preferred.
- Experience working with victims preferred.
- Spanish speaking preferred.
Accommodations: Ascend Nonprofit Solutions will engage in an interactive process with employees requesting medical or religious accommodations.
Equal Opportunity Employer: Ascend Nonprofit Solutions is an equal opportunity employer and welcomes applications from diverse candidates.
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