Market Leader

3 days ago


Lincoln, Nebraska, United States Follett Full time
Job Title: Market Leader

Follett is seeking a highly motivated and results-driven Market Leader to join our team. As a Market Leader, you will be responsible for leading and inspiring store leaders and teams within a specific geographic market to deliver operational excellence in sales growth, talent development, campus relations, and customer service.

Key Responsibilities:
  • Lead ongoing in-person and virtual store visits within an assigned market to drive business results and sales growth.
  • Partner with store leaders to plan and implement effective sales events, such as Back to School, Gameday, and Homecoming.
  • Champion effective execution of standard operational procedures, programs, and initiatives to drive sales and customer satisfaction.
  • Develop and maintain strong relationships with campus communities, campus administration, athletics departments, faculty, and staff to drive business results and customer satisfaction.
  • Lead talent management for all stores, including recruitment, training, coaching, and development to drive business results and customer satisfaction.
Requirements:
  • Bachelor's Degree or equivalent.
  • 5-7 years of multi-unit store experience.
  • Results and sales-driven with a passion for customer service.
  • Experience with full-cycle talent management.
  • Strong communication and leadership skills.
What We Offer:
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with 100% company match.
  • 80 hours of vacation and sick leave per year.
  • 10 paid company holidays.

Follett is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and results-driven individual who is passionate about customer service and leadership, we encourage you to apply for this exciting opportunity.


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